Michuan Clark
La Vergne,TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives
Overview
16
16
years of professional experience
Work History
Administrative Services Assistant II – Hemp Division
Tennessee Department of Agriculture
09.2024 - Current
- Uses LCP to perform multiple administrative tasks associated with processing new HDC retailer/supplier applications. Verifies the business GPS coordinates using Google and GIS.
- Conducts a detailed review of documentation to determine eligibility for HDC licensure.
- Communicates with applicants via email to ensure sufficient documentation is submitted prior to approving/denying applications.
Problem Solve Warehouse Associate
Amazon Sortation Center
11.2023 - Current
- Consistently lifts materials weighing as much as 50 pounds.
- Uses handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assist preparing outgoing shipments for transport, process damaged and hazardous items, customer returns and order cancellations.
Master Data Analyst – MDM/Supply Chain
Community Health Systems
04.2018 - 02.2023
- Performed analysis to log, resolve, and respond to all facility requests via the center case management system. Developed processes and offered technical expertise to provide facility support in the item and vendor file process.
- Managed critical projects focused on improving the reliability, accessibility, and security of enterprise-wide master data assets.
- Collaborated with cross-functional teams to ensure consistent and accurate master data across systems.
- Served as subject matter expert on master data standards, providing guidance to stakeholders throughout the organization.
Clerk, Cargo Services
American President Lines
02.2017 - 04.2018
- Dispatched export loads to carriers and offered assistance which ensured on time pick-up and delivery of empty and/or miscellaneous equipment, including commercial, refrigerated cargo and military export loads.
- Conducted daily monitoring of vessel schedules, pier pass and port operations.
- Captured customer dissatisfaction and accepted ownership to resolve issues, when deemed appropriate. Identified data and service integrity issues and took necessary actions to resolve.
Vessel Coordinator
American President Lines
11.2015 - 02.2017
- Accurately projected load volume to vessels while ensuring all export cargo met regulatory requirements in place for each service.
- Performed system reconciliations between APL and partner terminals for export shipments as well as D&H discrepancies for shipments loading via the U.S. West Coast.
- Performed vessel closeouts to clear bookings that missed intended vessels and rerouted cargo for those bookings onto alternative vessels.
International Logistics Coordinator
American President Lines
01.2014 - 11.2015
- Created, modified and monitored shipments from origin to destination. Handled CY receipts/rail billing and coordinated with the transportation teams to arrange movement of containers.
- Provided rate/route information for customers requesting import/export bookings.
- Worked closely with sales/pricing teams to assist with obtaining rates and updates to contracts.
Account Specialist
HireRight (Kroll)
02.2012 - 01.2014
- Managed accounts for small business and acted as the point-of-contact for high profile financial institutions and escalated accounts.
- Interpreted information included in pre-employment background investigation reports prior to forwarding the findings to requestor(s).
- Trained peers and clients on the use of I-9/EVP services and assisted with Tier-1 technical support.
HMIS Data Support Analyst/Trainer
VIA Link 2-1-1
11.2009 - 02.2012
- Generated, created and analyzed financial reports for nonprofit agencies on a monthly/quarterly basis to assist UNITY/HUD with agency funding decisions and recommendations.
- Maintains the homeless database for the city of New Orleans using HMIS and developed new training processes for statewide homeless database software upgrades.
- Facilitated off-site and on-site training sessions on the proper usage of the HMIS Data Management System.
Education
Some College (No Degree) - Business Administration
Southern University At New Orleans
New Orleans, LA01-2014
Skills
- Data cleaning
- Advanced Excel
- Analytical skills
- Project management
- Attention to detail
- Document management
Timeline
Administrative Services Assistant II – Hemp Division
Tennessee Department of Agriculture
09.2024 - Current
Problem Solve Warehouse Associate
Amazon Sortation Center
11.2023 - Current
Master Data Analyst – MDM/Supply Chain
Community Health Systems
04.2018 - 02.2023
Clerk, Cargo Services
American President Lines
02.2017 - 04.2018
Vessel Coordinator
American President Lines
11.2015 - 02.2017
International Logistics Coordinator
American President Lines
01.2014 - 11.2015
Account Specialist
HireRight (Kroll)
02.2012 - 01.2014
HMIS Data Support Analyst/Trainer
VIA Link 2-1-1
11.2009 - 02.2012
Some College (No Degree) - Business Administration
Southern University At New Orleans
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