Micielle Montejano
Irvine,CA
Summary
Sales Associate with a strong background in customer service and merchandise display. Adept at resolving customer concerns efficiently and providing personalized, friendly experiences. Known for excellent communication skills, adaptability, and a keen eye for detail, aiming to enhance sales techniques and foster positive customer relationships.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lux Sunglasses
Victorville
05.2023 - 06.2024
- Exceptional customer service skills by resolving customer complaints and concerns (of damaged goods) in an efficient, professional, and courteous manner to ensure customer satisfaction. Helped customers find and select products, and encouraged them to make additional purchases. Suggested relevant items. Conducted product demonstrations to showcase features and used persuasive and engaging techniques for company profitability in an ethical manner. Established relationships with customers by delivering a personalized, friendly, and upbeat experience, even when working in a fast-paced environment, and assessed each customer's needs.
- Performed sales floor work by greeting, stocking, and taking inventory. Developed in-depth understanding of products, able to effectively communicate features and benefits. Provided accurate information about pricing, products, and availability.
- Handled money, bagged purchases, worked with co-workers to complete tasks, and kept the area organized. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Display Assembler
Lux Sunglasses
Victorville
05.2023 - 06.2024
- Adapted quickly to changes in production schedule or job requirements when necessary. Displayed excellent problem-solving skills when faced with unexpected situations. Identified ways to improve efficiency in operations and implement changes.
- Performed quality control checks on finished products to ensure compliance with company standards. Collaborated with company owners to establish organizational goals, strategic plans, and objectives. Communicated effectively with owners regarding potential problems encountered during the assembly process.
- Assembled and set up displays and products to appeal to customers. Developed ideas for merchandise displays. Consulted with owners to determine the type of merchandise to be featured and how it would be placed.
Education
Health Sciences
Irvine Valley College
Irvine05-2026
Skills
- Exceptional customer service
- Strong communication and interpersonal skills
- Honest, dependable, and helpful
- Attention to detail
- Excellent time management and organizational skills
- Merchandise display
- Outgoing , courteous, and friendly
- Multitasking and adaptability
- Teamwork and collaboration
Languages
Spanish
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Lux Sunglasses
05.2023 - 06.2024
Display Assembler
Lux Sunglasses
05.2023 - 06.2024
Health Sciences
Irvine Valley College
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