Mickaella Litman
Winston-Salem,NC
Summary
Detail-oriented Registered Behavior Technician skilled in developing individualized intervention plans and monitoring client progress. Proven ability to maintain accurate documentation and apply behavior analysis principles effectively.
Overview
16
16
years of professional experience
Work History
Registered Behavior Technician
Highlights Healthcare
Advance, North Carolina
08.2025 - 09.2026
- Contributed to development of individualized behavior intervention plans, enhancing treatment effectiveness for clients with developmental disabilities.
- Applied Behavior Analysis principles during daily instruction activities.
- Assisted with data collection and analysis to monitor client progress and behavior patterns.
- Ensured accurate session documentation and consistently recorded behavioral changes, facilitating ongoing assessment of client progress.
Entry Service Accounting Specialist, senior assoc
National General Insurance Company
Winston-Salem, North Carolina
01.2023 - 06.2025
- Maintained financial records using accounting software to ensure data accuracy.
- Reviewed, processed and reconciled accounts payable invoices and payments.
- Assessed data and information to check entries, calculations, and billing codes for accuracy.
Assistant Manager
Hillsville Skillsville
Trinity, North Carolina
01.2018 - 01.2023
- Assisted in daily operations and ensured team compliance with company policies.
- Coordinated staff schedules to maintain optimal coverage and service levels.
- Trained new employees on company procedures and customer service standards.
- Monitored inventory levels and ordered supplies, supporting smooth daily operations.
- Resolved customer inquiries and complaints promptly, boosting customer satisfaction.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Collaborated with management to develop staff training programs, enhancing team capabilities.
Front End Assistant
Costco
Winston-Salem, North Carolina
06.2010 - 03.2013
- Assisted customers with product inquiries and store navigation.
- Processed customer transactions efficiently at the checkout area.
- Built strong relationships with customers through excellent customer service practices.
- Organized merchandise displays to enhance product visibility.
- Managed inventory restocking and ensured accurate product placement.
- Collaborated with team members to maintain store cleanliness and safety standards.
Education
Some College (No Degree) - Applied Sciences-Concentration in Massage Therapy
Forsyth Technical Community College
Winston-Salem, NCSkills
- Applied behavior analysis
- Behavior intervention planning
- Behavioral assessment
- Behavioral data collection
- Progress monitoring
- Session documentation
- Data analysis
- Client communication
- Client relationship management
- Staff training
- Picture exchange communication system
Timeline
Registered Behavior Technician
Highlights Healthcare
08.2025 - 09.2026
Entry Service Accounting Specialist, senior assoc
National General Insurance Company
01.2023 - 06.2025
Assistant Manager
Hillsville Skillsville
01.2018 - 01.2023
Front End Assistant
Costco
06.2010 - 03.2013
Some College (No Degree) - Applied Sciences-Concentration in Massage Therapy
Forsyth Technical Community College