Mickayla Allen
Culver,IN
Summary
Dynamic professional with a proven track record at Pregis, excelling in operational efficiency and problem-solving. Skilled in machine operation and team collaboration, I enhanced production output while maintaining quality standards. Adaptable and detail-oriented, I effectively trained new operators, contributing to a culture of continuous improvement and high performance.
Overview
12
12
years of professional experience
Work History
Assistant Operator
Pregis
11.2020 - Current
- Developed strong problem-solving abilities by resolving technical issues that arose during machine operation swiftly and effectively.
- Inspected and packaged finished products to consistently meet quality specifications and inspection criteria.
- Supported continuous improvement initiatives, providing input on process improvements and implementing changes as directed.
- Maintained open communication channels within the team, fostering a collaborative work environment conducive to achieving goals efficiently.
- Assisted in achieving production targets with efficient operation of machinery and optimization of processes.
- Trained new operators on machine operations, increasing overall team competence and skill level.
- Achieved maximum output of production with desired quality while maintaining clean and safe working area.
- Demonstrated adaptability by quickly learning new machinery or techniques as required by changing production demands.
- Operated various machines safely, ensuring timely completion of assigned tasks while minimizing errors or defects.
- Participated in cross-training opportunities to develop a comprehensive understanding of the entire production process for better collaboration with team members.
- Enhanced production efficiency by monitoring equipment performance and conducting regular maintenance tasks.
Cleaner
Thor Motor Coach Rv Exchange
05.2017 - 08.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Personal Shopper
Kroger
08.2018 - 11.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
Finisher
Elkay Wood Products
01.2016 - 05.2017
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
- Collaborated with team members to meet quotas and maintain consistent productivity levels.
- Utilized various hand tools and equipment effectively, ensuring precision in all aspects of the finishing process.
- Conducted regular self-assessments to identify areas for improvement, fostering continuous personal growth as a professional Finisher.
- Provided guidance, assistance and training to employees when needed.
- Repaired damaged items using different chemicals and tools.
Sandwich Artist
SUBWAY®Restaurants
08.2013 - 01.2015
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Increased repeat customer visits by providing friendly and engaging service.
- Maintained clean and sanitary work station, contributing to hygienic dining environment.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Streamlined sandwich-making process to reduce wait times for customers.
- Optimized food storage procedures, minimizing waste and reducing costs.
- Trained new employees in sandwich preparation and customer service excellence, raising team performance.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
- Implemented creative sandwich specials, attracting more customers and boosting sales.
Corn Detasseler
DuPont
05.2013 - 08.2013
- Exhibited adaptability in adjusting to varied field sizes, plant heights, and row lengths during the detasseling season.
- Worked in harsh weather conditions to accomplish necessary planting, cultivation and harvesting work for corn crop.
- Increased crew productivity by assisting in training new employees on proper detasseling techniques.
- Supported effective communication among team members, ensuring coordination and completion of tasks.
- Adapted to changing weather conditions, demonstrating flexibility in completing tasks when needed.
- Contributed to maintaining a clean work area by properly disposing of removed tassels and debris.
- Participated in regular meetings with supervisors and team members, discussing work updates and addressing any concerns or issues that arose.
- Controlled cross-pollination to achieve desired crop hybridization.
Education
High School Diploma -
Culver Community High School
Culver, IN05.2015
Skills
- Workplace safety
- Electrical troubleshooting
- Operational efficiency
- Machine setup
- Deadline management
- Waste reduction
- Production scheduling
- Performance optimization
- Process monitoring
- Teamwork and collaboration
- Problem-solving
- Hand and power tools
- Attention to detail
- Efficient multitasking
- Loading and unloading
- Inspections and reviews
- Machine operation
- Valid Driver's license
- Heavy lifting
- Warehouse operations
- Materials handling
- Safety compliance
- Heavy equipment operation
- Tool operation
- Production work
- Plant safety
- Data entry
- Forklift operation
- Hand-eye coordination
- Continuous improvement
- Issue resolution
- Quality assurance
- Troubleshooting
- Time management
Timeline
Assistant Operator
Pregis
11.2020 - Current
Personal Shopper
Kroger
08.2018 - 11.2020
Cleaner
Thor Motor Coach Rv Exchange
05.2017 - 08.2018
Finisher
Elkay Wood Products
01.2016 - 05.2017
Sandwich Artist
SUBWAY®Restaurants
08.2013 - 01.2015
Corn Detasseler
DuPont
05.2013 - 08.2013
High School Diploma -
Culver Community High School
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