Mickayla Myers
Summary
Personable and attentive with strong interpersonal skills and positive attitude. Possesses understanding of crowd management and conflict resolution, along with effective communication and organizational skills. Aims to enhance guest experiences and ensure smooth operations.
Experienced with crowd management and guest assistance in various event settings. Utilizes strong communication and organizational skills to ensure seamless operations. Track record of delivering exceptional customer service and maintaining safe, welcoming environment.
Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging Number years' experience in the field.
Customer service professional skilled in enhancing guest experiences and maintaining orderly event operations. Known for strong focus on team collaboration and achieving seamless event execution. Reliable and flexible with outstanding interpersonal skills and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Usher
Community Baptist Church
Newport, RI
- I help make sure everyone is wearing a mask and sanitized everything after church
Front Desk Receptionist
St Clare Nursing Home
Newport, RI
02.2024 - 12.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Front End Manager
Walmart
Newport, RI
02.2023 - 10.2024
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Coached employees through day-to-day work and complex problems.
Cashier Team Lead
Charm Collection
Newport, RI
02.2021 - 12.2022
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Increased customer loyalty and retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate In Criminal Justice -
Community College of Rhode Island
Newport, RIRogers High School
Newport, RI01.2023
Skills
- Working with others
- Team Player
- Collaboration & Relationship-Building
- Customer relations
- Cleaning and sanitizing
- Food service assistance
- Relationship building
Hobbies and Interests
Meeting new friends, Watching movies, Playing video games, Helping people, Volunteering
Languages
English
Full Professional
Timeline
Front Desk Receptionist
St Clare Nursing Home
02.2024 - 12.2024
Front End Manager
Walmart
02.2023 - 10.2024
Cashier Team Lead
Charm Collection
02.2021 - 12.2022
Usher
Community Baptist Church
Associate In Criminal Justice -
Community College of Rhode Island
Rogers High School