Mickel Major
Cleveland,OH
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors and peers to maintain top-notch healthcare practices.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Registered Nurse, Float Pool
MetroHealth Medical Center
Cleveland, OH
02.2026 - Current
- Created, implemented and evaluated patient care plans with medical team.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Monitored and managed various treatment and care interventions.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Conducted intake assessments with patients and relatives to gather case history.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Educated patients and families on health maintenance and disease prevention strategies.
Registered Nurse, Float Pool
University Hospital - University Health System
Cleveland, OH
12.2021 - 02.2026
- Created, implemented and evaluated patient care plans with medical team.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Monitored and managed various treatment and care interventions.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Conducted intake assessments with patients and relatives to gather case history.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Educated patients and families on health maintenance and disease prevention strategies.
Travel Registered Nurse
Miriam Hospital
Providence, RI
03.2023 - 08.2023
- Administered patient care in diverse clinical settings, ensuring adherence to protocols and safety standards.
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient outcomes.
- Monitored vital signs and conducted assessments to identify changes in patient conditions promptly.
- Educated patients and families on health management strategies, fostering informed decision-making and compliance.
- Implemented infection control measures, enhancing patient safety and reducing hospital-acquired infections.
- Utilized electronic health record systems for accurate documentation of patient information, improving data accessibility and continuity of care.
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
Insurance Agent
Etelequote Insurance
Fort Lauderdale, FL
02.2019 - 11.2021
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Researched insurance plans to find good options for clients' needs.
Intern Funeral Director and Embalmer
Embalmed, Mitchell Funeral Home
Miami, FL
12.2009 - 12.2020
- Consulted with families of deceased to make funeral arrangements.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Participated in community activities for funeral home promotions and other purposes.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Offered counsel, comfort and support to loved ones during difficult times.
- Obtained information to complete death certificates or burial permits.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
- Prepared death certificates and drafted obituaries.
Insurance Agent
American Income Life
Pompano Beach, FL
12.2015 - 01.2019
- Developed coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Achieved repeat business and referrals through personalized services.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Greatly improved office operations by reducing backtracking of work through creation of material movement process.
Funeral Director and Embalmer
Vaughn O Jones Memorial Center
Nassau, Bahamas
12.2012 - 12.2015
- Consulted with families of deceased to make funeral arrangements.
- Conducted pre-need consultations to educate clients on available funeral plans.
- Drafted professional correspondence and marketing materials.
- Offered counseling and comfort to bereaved family members and friends.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Completed legal documentation and signed death certificates.
- Arranged for clergy members to perform funeral services.
- Led and directed funeral and graveside services.
Education
Associate of Arts - Nursing
Carleen College
Fort Lauderdale, FL09-2021
Associate of Science - Mortuary Science
Miami Dade College
Miami Beach, FL04-2011
High School Diploma -
St Augustines College
Nassau Bahamas01-2007
Skills
- Patient Monitoring
- Patient Care Assessment
- Medication Administration
- Monitoring Vital Signs
- Medical Procedure Preparation
- Clear Patient Communication
- Critical Thinking
- Interdisciplinary collaboration
- Clinical judgment
- Intravenous therapy
Certification
- Certified Med-Surge, ANCC - 2024
Timeline
Registered Nurse, Float Pool
MetroHealth Medical Center
02.2026 - Current
Travel Registered Nurse
Miriam Hospital
03.2023 - 08.2023
Registered Nurse, Float Pool
University Hospital - University Health System
12.2021 - 02.2026
Insurance Agent
Etelequote Insurance
02.2019 - 11.2021
Insurance Agent
American Income Life
12.2015 - 01.2019
Funeral Director and Embalmer
Vaughn O Jones Memorial Center
12.2012 - 12.2015
Intern Funeral Director and Embalmer
Embalmed, Mitchell Funeral Home
12.2009 - 12.2020
High School Diploma -
St Augustines College
Associate of Science - Mortuary Science
Miami Dade College
Associate of Arts - Nursing
Carleen College