Mickelle Williams

Work History

PCA

Gwendolyn Dixon

Hutchinson, KS

04.2021 - 04.2023

Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Accompanied clients to doctor's appointments and outings when necessary.
Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Provided physical support to assist patients with bathing, dressing and toileting.
Reminded patients to take prescribed medications or nutritional supplements.
Maintained accurate records of client care services provided on a daily basis.

PCA

Disability Supports Of The Great Plains

Hutchinson, KS

03.2019 - 04.2021

Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Maintained accurate records of client care services provided on a daily basis.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Accompanied clients to doctor's appointments and outings when necessary.
Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Transported clients from one location to another in an efficient manner.
Assisted patients with recreational activities such as reading books or playing board games.
Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
Answered questions from family members regarding patient's condition or care plan.
Administered medications orally or topically as directed by physician orders.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Restocked unit frequently with necessary medical supplies.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Provided physical support to assist patients with bathing, dressing and toileting.

Cashier

Yesway

Hutchinson, Kansas

05.2017 - 11.2019

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Balanced daily transactions on a computerized point-of-sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Helped with purchases and signed customers up for rewards program.
Verified customer age requirement for alcohol or tobacco purchases.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Maintained work area and kept cash drawer organized.
Built and maintained productive relationships with employees.
Checked personal identifications during alcohol and tobacco sales.

Server

Skeats

, KS

05.2015 - 10.2019

Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Followed health safety guidelines when preparing and serving food products.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleaned tables and chairs to prepare dining area for next customers.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Trained new employees on restaurant procedures and plating techniques.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Stocked service areas with supplies during slow periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Presented menus and answered questions regarding items.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Filled condiments and napkin containers during slack periods.
Garnished dishes and beverages to serve visually appealing menu items.
Responded to ad hoc cleaning duties at end of shift.

Summary

Overview

Work History

PCA

PCA

Cashier

Server

Education

CNA

Skills

Timeline

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