Summary
Overview
Work History
Education
Skills
Additional Experience
Volunteer
Timeline
Generic

Mickenzie Trimble

Syracuse,NY

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Detail-oriented administrative assistant with experience in customer service and data entry. Ready to help the team achieve company goals with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Human Resources Assistant

CNY Fertility Center
07.2023 - Current
  • Filed paperwork, sorted, and delivered mail, and maintained office organization.
  • Screened applicant resumes and coordinated both phone and in-person interviews. Completed upwards of 30 phone screens daily across all positions.
  • Processed documentation for employee actions such as new hires, grievance resolutions, and terminations.
  • Enhanced employee satisfaction by implementing innovative HR policies and procedures.

Emergency Medical Technician

Northern Onondaga Volunteer Ambulance
09.2022 - 01.2024
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Evaluated patient vital signs and status to determine care needs while communicating with patients about pain, comfort, and needs during transportation and preliminary medical care.

Veterinary Receptionist

South Shore Veterinary Hospital
12.2019 - 04.2022
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
  • Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
  • Boosted clinic revenue with accurate billing and invoicing procedures.
  • Improved client retention by providing exceptional customer service to pet owners in person and via phone calls.
  • Answered phone calls and messages for a five-veterinarian hospital, scheduling appointments, and handling patient inquiries.

Dental Front Office Coordinator

Aspen Dental
01.2019 - 12.2019
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
  • Streamlined dental office operations by implementing effective organizational systems for patient records and financial documentation.
  • Increased overall office efficiency with diligent management of daily tasks, including answering phones, filing paperwork, and inventory management.
  • Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.

Cast Member

The Walt Disney Company
01.2018 - 01.2019
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
  • Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.

Education

Some College (No Degree) - Communication Studies - Some College

Onondaga Community College
Syracuse, NY

Skills

  • Communication Management
  • Administrative Skills
  • Computer Literacy
  • Customer Service
  • Medical Terminology
  • Strong Problem Solver
  • Dedicated Team Player
  • Human Resources Administration

Additional Experience

  • Loretto Rehab: Certified Nursing Assistant
  • The Walt Disney Company: Merchandise Cast Member (Internship)
  • Target: Sales Associate / Cashier

Volunteer

  • Mattydale Fire Department : Firefighter and EMT

Timeline

Human Resources Assistant

CNY Fertility Center
07.2023 - Current

Emergency Medical Technician

Northern Onondaga Volunteer Ambulance
09.2022 - 01.2024

Veterinary Receptionist

South Shore Veterinary Hospital
12.2019 - 04.2022

Dental Front Office Coordinator

Aspen Dental
01.2019 - 12.2019

Cast Member

The Walt Disney Company
01.2018 - 01.2019

Some College (No Degree) - Communication Studies - Some College

Onondaga Community College

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Mickenzie Trimble