Mickey Muffley
La Crosse,WI
Summary
Veteran Phlebotomist with 4 years of experience working in high-volume, fast-paced clinic and plasma donation settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Planned Parenthood Of Wisconsin
01.2022 - Current
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Assisted clinicians in administering medications, taking vital signs, and documenting patient progress for better treatment outcomes.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
- Enhanced communication between patients and clinicians by serving as a liaison and relaying pertinent information accurately.
- Safeguarded patient privacy by strictly adhering to HIPAA guidelines in all aspects of care provision and recordkeeping.
Senior Plasma Center Technician
Biolife Plasma Services
11.2019 - 12.2021
- Enhanced plasma center operations by implementing efficient work processes and maintaining a clean, organized environment.
- Maintained safe work environment free of unnecessary hazards to protect staff and donors.
- Ensured donor satisfaction with compassionate care, clear communication, and attention to individual needs.
- Expedited donor processing by skillfully operating screening technology such as HemataStats and plasmapheresis machines.
- Mitigated the risk of adverse reactions by closely monitoring donors throughout the entire donation process for any potential issues or complications.
- Maintained strict aseptic fields when performing venipuncture or capillary puncture, minimizing staff and patient infection risks.
Skills
- Phlebotomy
- Patient Education
- HIPAA Compliance
- Infection Control
- Basic Life Support Certification
- Adaptability
- Stress Management
- Attention to Detail
- Emergency Response
Certification
- PBT(ASCP) - Phlebotomy Technician
Test to be taken in March
Timeline
Healthcare Assistant
Planned Parenthood Of Wisconsin
01.2022 - Current
Senior Plasma Center Technician
Biolife Plasma Services
11.2019 - 12.2021
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