MICKEY neuffer
RED WING,MN
Summary
At Treasure Island Resort and Casino, I excelled as a Video Attendant, enhancing guest experiences through exceptional service and efficient complaint resolution. Demonstrating a strong work ethic and team-player attitude, I ensured seamless operations and compliance with gaming regulations, significantly improving customer satisfaction and operational efficiency.
Overview
28
28
years of professional experience
Work History
Video Attendant
Treasure Island Resort and Casino
06.1996 - 09.2024
I was responsible for monitoring and assisting guests playing video slot machines on the casino floor, including providing customer service, paying out winnings, resolving machine malfunctions, and ensuring compliance with gaming regulations, all while maintaining a positive and engaging atmosphere for players.
Education
No Degree - Computer Programming And Support
Minnesota State College Southeast
Red Wing, MNSkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Guest relations
- Complaint resolution
- Security procedures
- Equipment maintenance
- Cash handling experience
- Customer request handling
- Rules compliance
- Time management abilities
Timeline
Video Attendant
Treasure Island Resort and Casino
06.1996 - 09.2024
No Degree - Computer Programming And Support
Minnesota State College Southeast