Summary
Overview
Work History
Education
Skills
References
Affiliations
Languages
Websites
References
Timeline
Generic
Mickey Wells

Mickey Wells

Tooele,USA

Summary

Assembler, recognized for exceptional productivity and swift task completion. Specialized in precision assembly, quality control, and machinery operation. Demonstrates strong time management and teamwork skills, ensuring effective collaboration in dynamic environments.

Overview

7
7
years of professional experience

Work History

Assembler

Kelly services
grantsville, Utah
01.2025 - Current
  • Manually assembling and wiring systems using basic hand tools and hardware.
  • Functionally testing completed systems according to work processes.
  • Pulling necessary materials from flow racks and bin locations.
  • Operating a pallet jack and lifting up to 40lbs and pushing or pulling up to 60 pounds.
  • Maintaining 5S order and cleanliness at all times.
  • Adhering to all safety rules and using required protective equipment

Director of Manufacturing

Midnight Market
tooele
09.2022 - Current
  • Spearheaded business operations at Midnight Market since Sep 2022
  • Implemented strategic growth plans for manufacturing
  • Introduced innovative products each quarter
  • Oversee daily operations ensuring meticulous quality control and standards compliance.
  • Boosted product lineup with innovative launches quarterly, driving market expansion.
  • Pioneered unique product strategies, enhancing competitive edge and customer satisfaction.
  • Managed operations with strict quality control, ensuring compliance and excellence.
  • Executed strategic growth initiatives, positioning Midnight Market as an industry leader.
  • Led business operations with a focus on data-driven decisions to optimize manufacturing efficiency.

Retail Support Technician

Maverik
Tooele, Utah
03.2022 - 01.2024
  • Maintain meticulous service records, ensuring accountability and quality
  • Implement innovative training procedures, boosting team's technical proficiency
  • Collaborate with engineering to resolve complex issues
  • Embrace continuous learning, staying ahead in a fast-paced tech support environment
  • Streamline service ticketing process, enhancing efficiency and task tracking

Traveling Field Technician (Maverik)

Apex Systems
09.2021 - 03.2022
  • Recorded completed field work on ServiceNow for accountability
  • Contributed to team cohesion and efficiency
  • Maintained up-to-date knowledge on processes and procedures
  • Troubleshot and resolved hardware issues
  • Implemented hardware upgrades proactively

Electronics Sales Associate

Walmart
Tooele
01.2020 - 10.2020
  • Leveraged technical expertise to assist customers in electronics selection, enhancing their shopping experience
  • Efficiently managed stock and organized product displays, ensuring optimal store presentation
  • Mentored new associates, fostering a collaborative team environment and enhancing overall store efficiency Applied problem-solving skills to address customer inquiries and resolve issues promptly
  • Contributed to increased sales in the electronics department, demonstrating a results-oriented approach Boosted customer satisfaction by providing expert technical assistance and resolving complex issues.
  • Ensured product availability and presentation by meticulous stocking and organizing, enhancing shopping experience.
  • Enhanced team performance by sharing knowledge and skills with new associates, fostering a collaborative environment.
  • Introduced efficient methods for freight handling, significantly improving floor organization and feature displays.
  • Passionately assisted customers in navigating the electronics department, leading to increased sales and loyalty.
  • Streamlined inventory management, reducing waste and enhancing electronics availability.

MSR

Teleperformance
West Valley City
01.2019 - 09.2019
  • Inbound calls helping members with any and all banking needs
  • Building rapport with member asking questions to verify what they need
  • On occasion was asked to step in as a lead and help with training and escalated calls
  • Exceeded member service metrics, leading to a team-high customer satisfaction score.
  • Meticulously resolved complex banking issues, enhancing member trust and loyalty.
  • Provided exceptional training support, elevating team's ability to handle escalated calls efficiently.
  • Pioneered a rapport-building technique that became a standard in member interaction protocols.
  • Introduced a streamlined process for inbound call handling, reducing call time by 15%.
  • Boosted team's call efficiency by pioneering a new inbound call process.

Education

Data Science & Machine Learning - Data Science

Lambda School
online
08.2021

High School Diploma -

Blue Peak High School
Tooele, UT
01.2015

Skills

  • Attention to detail
  • Technical troubleshooting
  • Process optimization
  • Problem-solving
  • Data visualization
  • Team collaboration
  • Help desk support
  • Accountability

References

  • David, Stowe, +1 801-989-4547
  • Anika, Nacey
  • Jasim, Rashid

Affiliations

  • Business owner
  • I love playing board/card games

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Assembler

Kelly services
01.2025 - Current

Director of Manufacturing

Midnight Market
09.2022 - Current

Retail Support Technician

Maverik
03.2022 - 01.2024

Traveling Field Technician (Maverik)

Apex Systems
09.2021 - 03.2022

Electronics Sales Associate

Walmart
01.2020 - 10.2020

MSR

Teleperformance
01.2019 - 09.2019

Data Science & Machine Learning - Data Science

Lambda School

High School Diploma -

Blue Peak High School

Similar Profiles

CREATE PROFILE