Mickeyla Gardner
Evansville,IN
Summary
Proven to enhance customer satisfaction and drive repeat business, my tenure at Jekyll And Hyde Tattoos and Enigma showcases my artistic ability, as well as my commitment to customer service and satisfaction. Leveraging industry trends awareness and an outgoing personality, I've significantly contributed to workplace efficiency and revenue growth. Skilled in collaborative projects and customer service, I excel in fast-paced environments, consistently delivering exceptional results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bartender position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Tattoo Artist
Jekyll And Hyde Tattoos
04.2023 - Current
- Educated clients on proper aftercare procedures, reducing the risk of infection or complications post-tattoo session.
- Received numerous positive reviews from satisfied clients for exceptional artistic ability, professionalism, and customer-focused approach.
- Managed inventory of supplies including ink, needles, gloves, and cleaning products to ensure optimal stock levels at all times.
- Enhanced client satisfaction by delivering high-quality tattoo art and custom designs tailored to individual preferences.
- Increased repeat business through exceptional customer service and attention to detail during tattoo sessions.
- Streamlined appointment scheduling process for improved efficiency, resulting in increased bookings and overall revenue growth.
- Continuously expanded knowledge of current tattoo trends and techniques through ongoing professional development courses and workshops.
- Assisted in promotional efforts such as social media campaigns or special events to drive brand awareness and attract potential customers.
- Performed routine maintenance tasks such as cleaning equipment, organizing workstations, and maintaining proper sanitation practices.
- Contributed to a positive workplace culture among staff members by fostering open communication channels that encouraged collaboration and team success stories.
- Maintained a clean, safe, and sterile work environment by adhering to strict sanitation standards in accordance with industry regulations.
- Collaborated with clients on design concepts, providing guidance and expertise to ensure desired results were achieved.
- Created custom tattoo designs for customers.
- Kept areas neat and clean and equipment sanitized.
- Provided consultations for clients seeking cover-up tattoos, offering creative solutions and expert advice on the best course of action to achieve desired results.
- Maintained schedule and kept appointment times.
- Grew client base by marketing services.
Specialty Performer
Independant
02.2021 - Current
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
- Received critical acclaim for exceptional acting abilities, contributing to the success of multiple productions.
- Initiated community outreach programs through theater, enriching local culture and fostering love for arts.
- Collaborated with costume and set designers to create visually compelling and cohesive stage presentations.
- Provided mentorship to aspiring performers, sharing industry insights and practical advice to support their growth.
- Tailored performances to cater to specific themes or events, resulting in highly personalized and memorable entertainment.
Bartender
Enigma Bar and Grill
11.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Education
High School Diploma -
Calloway County High School
Murray, KY07.2020
Skills
Hygiene practices
Industry Trends Awareness
Collaborative mindset
Strong multitasking
Customer Service
Highly reliable
Clear and effective communication
Outgoing Personality
Cleanliness and hygiene
Responsible Alcohol Service
Hospitality service expertise
Alcohol awareness
Certification
CPR certification
Blood Borne Pathogens certification
ATC Liquor License
Serve-Safe certification
Languages
Russian
Limited Working
English
Native or Bilingual
Spanish
Limited Working
Timeline
Bartender
Enigma Bar and Grill
11.2023 - 02.2024
Licensed Tattoo Artist
Jekyll And Hyde Tattoos
04.2023 - Current
Specialty Performer
Independant
02.2021 - Current
High School Diploma -
Calloway County High School
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