Micki Cooper
Bartender
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team or individual goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Mostly versed in the service industry. Looking to expand on the skills acquired.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Receptionist
Quality Auto Services
04.2023 - Current
- Answer and direct incoming calls on multi-line switchboard with professional demeanor
- Proven ability to learn quickly and adapt to new situations.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Provide basic information to customers who have general inquiries
- Called 20 plus customers with updated information on vehicles
- Collate and file invoices using various methods
- Accurately review receipt of money and permits to ensure consistent tracking methods are utilized
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Bartender
Cucina 8 1/2
04.2022 - 03.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts..
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handling 12 bar seats & service bar for over 200 guests or more per evening.
Banquet Bartender
At Your Service Staffing
03.2022 - 02.2023
- Created attractive bar displays by strategically arranging bottles and glasses.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Checked ID cards and verified bar guests were of legal age.
- Set up glassware, liquor, and other necessary supplies for special events.
- Poured and prepared mixed drinks for over 200 plus guest daily.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
Event Coordinator/manager, Accounts Payable & Hostess
Trattoria Zero Otto Nove
04.2014 - 09.2019
- Hosted for 5 years
- Versed on OpenTable
- For one year filled in role of Event Manager & Accounts Payable
- Daily emails for all 5 restaurants & making sure everyone at other locations are up to date with invoices
- Paying invoices using quickbooks
- Accommodate guest & work with management on making events successful
- Maintained good working relationships with vendors & resolved disputes.
- Assisted manager in conducting internal audits to analyze findings.
- Evaluated financial records to detect errors & discrepancies.
- Accomplished multiple tasks within established timeframes.
- Reviewed vendor invoices for appropriate documentation & validity prior to payment.
- Prepared vendor invoices & processed incoming payments.
Skills
- Quickbooks
- Food Handlers License (NYC)
- Error Identification
- Responsible Alcohol Service
- Liquor, Beer and Wine Knowledge
- Accurate Money Handling
- High-Volume Dining
- Vendor Relations
- Preparing Work Orders
- Maintenance Scheduling
- Maintaining Records
- Work Planning and Prioritization
Certification
Food Handlers License
Timeline
Automotive Receptionist
Quality Auto Services
04.2023 - Current
Bartender
Cucina 8 1/2
04.2022 - 03.2023
Banquet Bartender
At Your Service Staffing
03.2022 - 02.2023
Event Coordinator/manager, Accounts Payable & Hostess
Trattoria Zero Otto Nove
04.2014 - 09.2019
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