Micki Kane
Winkelman,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Layoff
Bryce Canyon City, UT
10.2023 - Current
I worked as a seasonal employee during tourist season. Since our truck and 5th wheel was totaled in an accident, I have decided to stay home.
Cashier/Supervisor
Ruby's Inn
Bryce Canyon City, UT
03.2017 - 10.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
Head of Housekeeping Services
Jellystone Rv Park And Camp Resort
Waller, TX
03.2012 - 03.2017
- Developed comprehensive training programs to ensure all housekeeping staff members were well-versed in cleaning techniques, safety protocols, and company policies.
- Conducted regular inspections of guest rooms, common areas, and laundry facilities to ensure compliance with cleanliness and hygiene requirements.
Workkamper
Oregon State Parks and Recreation
Florence, OR, Hammond, OR And Smith Rock, OR
03.2009 - 03.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Docent tours at historic lighthouse, historic fort.
- Maintenance at a world renown climbing rock.
- Proven ability to learn quickly and adapt to new situations.
Insurance Follow-Up Representative
Tucson Medical Center
Tucson, AZ
07.2005 - 03.2009
- Enhanced revenue recovery efforts by effectively getting payment from insurance companies on delinquent claims.
- Ensured compliance with industry regulations through meticulous review of all submitted documents, reducing instances of rejected or denied claims.
- Proactively monitored industry news and changes in healthcare regulations to ensure ongoing compliance with evolving best practices and standards within the field of insurance follow-up representation.
- Increased efficiency in resolving complex cases by maintaining strong relationships with insurance providers, facilitating clear communication and prompt issue resolution.
Research and Adjustments
Foundation/Intergroup Tri-Care Division
Rancho Cordova, CA And Tucson, AZ
03.1996 - 02.2005
- Optimized research techniques, resulting in more accurate and reliable information on pending, or denied claims.
- Facilitated correct claims adjudication by collaborating closely with the claims department, or adjustment of a denied claim.
- Evaluated existing processes and proposed improvements for enhanced productivity and performance outcomes.
Education
Certification - Medical Coding
Pima Community College
Tucson, AZ02.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Organization and Time Management
- Excellent communication, written and verbal skills
- Calm Under Pressure
- Problem Resolution
Timeline
Layoff
10.2023 - Current
Cashier/Supervisor
Ruby's Inn
03.2017 - 10.2023
Head of Housekeeping Services
Jellystone Rv Park And Camp Resort
03.2012 - 03.2017
Workkamper
Oregon State Parks and Recreation
03.2009 - 03.2012
Insurance Follow-Up Representative
Tucson Medical Center
07.2005 - 03.2009
Research and Adjustments
Foundation/Intergroup Tri-Care Division
03.1996 - 02.2005
Certification - Medical Coding
Pima Community College