Micki Kane
Winkelman,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Layoff
10.2023 - Current
I worked as a seasonal employee during tourist season. Since our truck and 5th wheel was totaled in an accident, I have decided to stay home.
Cashier/Supervisor
Ruby's Inn
03.2017 - 10.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
Head of Housekeeping Services
Jellystone Rv Park And Camp Resort
03.2012 - 03.2017
- Developed comprehensive training programs to ensure all housekeeping staff members were well-versed in cleaning techniques, safety protocols, and company policies.
- Conducted regular inspections of guest rooms, common areas, and laundry facilities to ensure compliance with cleanliness and hygiene requirements.
Workkamper
Oregon State Parks and Recreation
03.2009 - 03.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Docent tours at historic lighthouse, historic fort.
- Maintenance at a world renown climbing rock.
- Proven ability to learn quickly and adapt to new situations.
Insurance Follow-Up Representative
Tucson Medical Center
07.2005 - 03.2009
- Enhanced revenue recovery efforts by effectively getting payment from insurance companies on delinquent claims.
- Ensured compliance with industry regulations through meticulous review of all submitted documents, reducing instances of rejected or denied claims.
- Proactively monitored industry news and changes in healthcare regulations to ensure ongoing compliance with evolving best practices and standards within the field of insurance follow-up representation.
- Increased efficiency in resolving complex cases by maintaining strong relationships with insurance providers, facilitating clear communication and prompt issue resolution.
Research and Adjustments
Foundation/Intergroup Tri-Care Division
03.1996 - 02.2005
- Optimized research techniques, resulting in more accurate and reliable information on pending, or denied claims.
- Facilitated correct claims adjudication by collaborating closely with the claims department, or adjustment of a denied claim.
- Evaluated existing processes and proposed improvements for enhanced productivity and performance outcomes.
Education
Certification - Medical Coding
Pima Community College
Tucson, AZ02.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Organization and Time Management
- Excellent communication, written and verbal skills
- Calm Under Pressure
- Problem Resolution
Timeline
Layoff
10.2023 - Current
Cashier/Supervisor
Ruby's Inn
03.2017 - 10.2023
Head of Housekeeping Services
Jellystone Rv Park And Camp Resort
03.2012 - 03.2017
Workkamper
Oregon State Parks and Recreation
03.2009 - 03.2012
Insurance Follow-Up Representative
Tucson Medical Center
07.2005 - 03.2009
Research and Adjustments
Foundation/Intergroup Tri-Care Division
03.1996 - 02.2005
Certification - Medical Coding
Pima Community College
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