Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Micki Reyman

Oklahoma City,OK

Summary

Results-driven healthcare professional with expertise in quality improvement methods and training delivery. Skilled in problem-solving and adapting strategies to improve performance gaps and challenges. Proven ability to foster communication and collaboration diverse teams to achieve objectives.

Overview

47
47
years of professional experience
1
1
Certification

Work History

Senior Quality Improvement Facilitator

Telligen QIN-QIO
07.2020 - 05.2025
  • Conducted CMS Targeted Referrals quality improvement (QI) support for post-acute settings in the Telligen contract region.
  • Ensured deliverables were met in a timely manner.
  • Facilitated collaborative trainings to enhance healthcare QI initiatives and safety.
  • Managed over 125 Oklahoma nursing homes, offering virtual or onsite QI support including infection prevention process strengthening, re-hospitalization reduction, adverse drug event mitigation, and medication reduction.
  • Delivered technical assistance to empower leadership and staff to analyze data trends to inform QI efforts.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Promoted team building among PAC leadership and staff using Motivational Interviewing (MI) strategies.
  • Fostered partnerships with key stakeholders and trade associations and provided aggregate data visualization for QI onsite and virtual PAC trainings.
  • Developed training materials and resources for diverse stakeholder engagement, including PAC administrator candidates.

Nursing Home Quality Improvement Coordinator – RN

Oklahoma Foundation for Medical Quality (OFMQ)
11.2012 - 03.2020
  • Assisted PAC leadership and staff with QAPI processes and focused improvement projects through onsite visits, coaching and training to help improve CMS MDS 3.0 Quality Measures and quality of resident and patient care.
  • Led quality improvement initiatives through onsite visits or virtual trainings to enhance healthcare delivery and patient outcomes.
  • Project Lead of three-year state grant-funded project for optimizing and reducing unnecessary medications in a pilot group of 16 PAC facilities.
  • Chart review and abstraction for utilization and/or quality focused reviews, Medicare beneficiary complaints and other Medicare reviews, included medical chart review for physician peer review.

Faculty and Clinical Instructor – Career Tech, Grades 9-12

Klein Independent School District (KISD)
08.2009 - 06.2012
  • Developed and implemented curriculum for clinical training programs, and supervised advanced students at a local hospital to observe healthcare professional roles.


School Nurse – RN

KISD, Hassler Elementary School
08.1998 - 06.2009
  • Administered first aid and emergency care, evaluated and cared for illnesses, conducted health screenings maintaining regulatory compliance.

Clinical Nurse, Child Psychiatric Unit

The Children’s Hospital
01.1989 - 07.1998
  • Therapeutic support, nursing duties, and interventions for children aged 3-12 years and their families.

Registered Nurse – RN

Children’s Hospital of Oklahoma
08.1978 - 08.1988
  • Administered comprehensive nursing care to pediatric patients in critical and non-critical settings.

Education

MASTER OF SCIENCE - Nursing

UNIVERSITY OF COLORADO - HSC
Denver, CO
05-1992

BACHELOR OF SCIENCE - Nursing

UNIVERSITY OF OKLAHOMA - HSC
OKLAHOMA CITY, OK
05-1985

ASSOCIATE DEGREE - Nursing

OKLAHOMA STATE UNIVERSITY – OKC
OKLAHOMA CITY, OK
12.1981

Skills

  • Advocacy
  • QAPI proficiency
  • Facilitation techniques
  • Teamwork and Collaboration
  • Interpersonal communication
  • Educator

Certification


  • Licensed Registered Nurse, 1981-current
  • Quality Assurance Performance Improvement Certified Professional (QCP), AAPACN 10/01/2024
  • Mental Health First Aid (MHFA), 02/01/24
  • CPR Basic Life Support for Healthcare Professionals, 09/01/24
  • Frailty Certification, Pathway Health, 12/31/23
  • Texas Educator Certification, 07/01/09 - 12/31/14

Affiliations

  • American Association of Post-Acute Care Nursing (AAPACN), 10/01/24
  • Epidemiologists & Preventionists in Infection Control – OK, 01/01/21 - 12/31/24
  • Sigma Theta Tau International Honor Society for Nurses, 11/01/91 - current

Timeline

Senior Quality Improvement Facilitator

Telligen QIN-QIO
07.2020 - 05.2025

Nursing Home Quality Improvement Coordinator – RN

Oklahoma Foundation for Medical Quality (OFMQ)
11.2012 - 03.2020

Faculty and Clinical Instructor – Career Tech, Grades 9-12

Klein Independent School District (KISD)
08.2009 - 06.2012

School Nurse – RN

KISD, Hassler Elementary School
08.1998 - 06.2009

Clinical Nurse, Child Psychiatric Unit

The Children’s Hospital
01.1989 - 07.1998

Registered Nurse – RN

Children’s Hospital of Oklahoma
08.1978 - 08.1988

ASSOCIATE DEGREE - Nursing

OKLAHOMA STATE UNIVERSITY – OKC

MASTER OF SCIENCE - Nursing

UNIVERSITY OF COLORADO - HSC

BACHELOR OF SCIENCE - Nursing

UNIVERSITY OF OKLAHOMA - HSC

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