Summary
Overview
Work History
Education
Skills
Timeline
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Evann Hood

JACKSONVILLE

Summary

Office professional with comprehensive background in administrative support and office management. Expertise in streamlining office procedures, managing schedules, and handling communications. Known for fostering team collaboration and achieving goals, adaptable to dynamic work environments. Proficient in Microsoft Office Suite and excellent interpersonal skills.

Overview

2
2
years of professional experience

Work History

Crew Leader

McDonald's
11.2023 - Current
  • Supervised daily operations, ensuring quality service and adherence to brand standards.
  • Trained and mentored team members on food safety protocols and customer service excellence.
  • Optimized workflow efficiency by implementing best practices in order preparation and delivery.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.

Administrative Assistant

Freeman's Custom Kitchen & Bath
03.2023 - 05.2025
  • Coordinated scheduling and logistics for client appointments, enhancing operational efficiency.
  • Managed daily correspondence, ensuring timely responses and accurate information dissemination.
  • Assisted in project management tasks, supporting team members with resource allocation and deadlines.
  • Supported onboarding of new employees by organizing training materials and facilitating orientations.

Education

First Coast High School
Jacksonville, FL

Skills

  • Data entry
  • Microsoft office
  • Verbal communication
  • Schedule management
  • Confidentiality handling
  • Customer engagement

Timeline

Crew Leader

McDonald's
11.2023 - Current

Administrative Assistant

Freeman's Custom Kitchen & Bath
03.2023 - 05.2025

First Coast High School