Mickie Kloskowski
Muskego
Summary
Experienced with providing instructional support to students with special needs. Utilizes effective communication and collaborative skills to foster supportive learning environment. Knowledge of behavior management techniques and individualized education plans. Organized and hard working looking for the opportunity to work on the administrative side of Special Education supporting others.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Evening Building Supervisor
Elmbrook School District
02.2025 - Current
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Organized community events within the building premises creating a positive environment among tenants fostering long-term tenancy relationships.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Ensured safety of events and building.
Special Education Paraprofessional
CESA 1
08.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Care Coordinator
Newport Healthcare Center
06.2022 - 08.2024
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Community Skills Instructor
Goodwill Industries of Southeastern Wisconsin Inc.
11.2021 - 06.2022
- Developed and maintained a comprehensive resource library for clients to access relevant information on community services and opportunities.
- Cultivated positive relationships with clients'' families and other community resources to enhance overall support network.
- Improved clients'' social interactions by facilitating group activities and outings within the community.
- Enhanced community integration by providing personalized skills training and support to individuals with disabilities.
- Led volunteer initiatives within the organization that contributed positively towards local communities while further developing client''s social skills.
- Assisted clients in navigating public transportation systems, increasing their mobility within the community.
- Trained new Community Skills Instructors on best practices, ensuring consistency in service delivery across all programs.
- Increased client independence by teaching essential daily living skills, such as cooking, cleaning, and budgeting.
Travel Advisor
Sanborns Travel
02.2012 - 02.2022
- Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
- Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
- Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
- Researched cruises, airfare options and siteseeing options to best meet client expectations.
- Managed complex travel arrangements for high-profile clients, ensuring a seamless experience.
- Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
- Established fruitful partnerships with airlines, hotels, tour operators which resulted in better offers for our customers.
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
Special Education Instructional Aide
Muskego-Norway School District
09.2020 - 11.2021
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Documented behaviors, implemented interventions, and treatment results.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Collaborated with teachers to help with classroom and workload management.
Education
Associate of Science - Electrical, Electronics And Communications Engineering
Waukesha County Technical College
Pewaukee, WI06-1998
Skills
- Verbal and written communication
- Collaboration with teachers
- Classroom organization
- Student advocacy
- Student supervision
- Conflict resolution
- Excellent customer service
- Team player attitude
- Organization skills
- Google Suite Efficiencies
- Budgeting and financial skills
- Strong interpersonal skills
- Administrative tasks
Certification
- CPI Trained
- CPR Certification
- First Aid Certification
Timeline
Evening Building Supervisor
Elmbrook School District
02.2025 - Current
Special Education Paraprofessional
CESA 1
08.2024 - Current
Care Coordinator
Newport Healthcare Center
06.2022 - 08.2024
Community Skills Instructor
Goodwill Industries of Southeastern Wisconsin Inc.
11.2021 - 06.2022
Special Education Instructional Aide
Muskego-Norway School District
09.2020 - 11.2021
Travel Advisor
Sanborns Travel
02.2012 - 02.2022
Associate of Science - Electrical, Electronics And Communications Engineering
Waukesha County Technical College
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