Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Tucker

Chesterfield

Summary

Dynamic professional with extensive experience as a Lead Driver at Marco's Pizza, excelling in route optimization and team leadership. Proven track record in enhancing operational efficiency and ensuring safety compliance. Adept at training employees and delivering exceptional customer service, consistently achieving performance targets while maintaining financial integrity.

Overview

30
30
years of professional experience

Work History

Lead Driver

Marco's Pizza
Chesterfield
10.2019 - Current
  • Supervised and trained new drivers in safe driving techniques and company policies.
  • Initiated team briefings to discuss performance targets and identify improvement strategies.
  • Collaborated with senior managers to enhance route efficiency and implement best practices.
  • Provided on-route support to drivers, ensuring timely resolution of issues.
  • Tracked driver hours and mileage to optimize productivity within scheduled hours.
  • Collected payments for delivered goods, ensuring accurate financial transactions.
  • Efficiently loaded and unloaded merchandise to meet demanding route targets.

Driver

Lyft
Chesterfield
11.2017 - 01.2020
  • Ensured compliance with safety and security standards in all operations.
  • Utilized GPS navigation systems to optimize delivery routes.
  • Assisted passengers with luggage loading and unloading for convenience.
  • Transported clients from designated locations to final destinations.
  • Maintained vehicle cleanliness and conducted regular maintenance checks.

Owner/Operator

Quality Limousine Service
Eastpointe
01.1995 - 10.2019
  • Oversaw complete hiring process, from recruitment to onboarding training for new employees.
  • Monitored weekly financial performance to uphold fiscal responsibility.
  • Resolved customer complaints promptly to maintain positive business reputation.
  • Established pricing models to achieve competitiveness while meeting profitability goals.

Education

Bachelor of Science - Elementary Education

Oakland University
Rochester, MI
05-1989

Skills

  • Route optimization
  • Team leadership
  • Employee training
  • Safety compliance
  • Customer service
  • Financial transactions

Timeline

Lead Driver

Marco's Pizza
10.2019 - Current

Driver

Lyft
11.2017 - 01.2020

Owner/Operator

Quality Limousine Service
01.1995 - 10.2019

Bachelor of Science - Elementary Education

Oakland University

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