FUNCTIONAL TEAM COLLABORATION: Collaborate with physicians and other healthcare providers to ensure the success of treatment plans
Partner with therapists and follow the therapists' advice, i.e., positioning, feeding, communication, exercises, moving, and handling to support the child's daily wellness goals
THERAPY ASSISTANCE: Execute strategies and follow therapy programs devised by the treating therapists to assist the child in developing some skills
Implement aspects of the client’s daily occupational therapy program following the guidance of the Occupational Therapist
Engage the child in suitable leisure pursuits and stimulating activities as advised by care providers
SUPPLEMENTARY EDUCATION SERVICES, Develop lesson plans to strengthen at-home and classroom learning strategies, providing the kid with the resources to move from the 50th percentile to the 95th percentile within one year
Leverage exceptional organizational skills to coordinate the child’s sports and extracurricular activities
Model appropriate socialization and communication skills for 2 children, one being a special needs child
FINANCIAL, : Manage day-to-day financial operations of the house by utilizing budget control
Reduce shopping budget by negotiating supply contacts and bulk ordering
Managed program funds related to caring for special needs children to reduce erroneous spending.
INVENTORY MANAGEMENT: Championed cost reductions through strategic inventory management
Improved product quality by coordinating shipping logistics, ensuring products coming in and leaving were free of defects
Oversaw compliance by verifying inventory and location surveys performance in compliance with established procedures
Designed an inbound and outbound logistics program for shipments to improve receiving and forwarding processes, tracking information, unproductive labor, and notices of interruptions for civilian and military contracts
DATABASE MANAGEMENT, Orchestrated an immaculate filling system with zero deficiencies to organize battalions’ service data on all equipment.
SUPERVISOR
DEPARTMENT OF VETERANS AFFAIRS
01.2014
ANNUAL SALARY: | HRS PER WEEK: | GS LEVEL: |GRADE:
PROGRAM MANAGEMENT: Coordinated the development, implementation, and execution of health care assistance to active-duty service members, veterans, and their families
Encouraged program participation of veterans and assisted with the completion of My HealtheVet registration and authentication procedures to fast-track processes
Supported timely and effective communication in support of online Personal Health Record, My HealtheVet (MHV), and Secure Messaging (SM)
Functioned as the administrative support person to facilitate and troubleshoot patient and administrative issues related to the consulting process of specialty care within the service line
Supported organizational problems and procedures related to interfacility consult to other medical centers
Directed efficient teams that upheld departmental goals by delegating duties to the right people
Assigned and removed staff to and from Secure Messaging teams to ensure top-tier talent in the teams
Tracked escalated patient-initiated messages with clinic team members to ensure a prompt response from staff responsible for responding to and completing escalated messages.
BEHAVIORAL HEALTH TECHNICIAN
A BETTER TOMORROW DRUG
01.2013
SUPERVISOR
HOME HEALTH CARE
01.2015 - Current
HRS PER WEEK: | GS LEVEL: |GRADE:
PATIENT CARE: Provide daily support to a child with special needs to optimize their quality of life
Monitor the child's daily progress, including any changes in mood, behavior, and physical health
Create routine reports on their overall state of health and mind
Maintain awareness of client’s medication schedules and administer medications as prescribed
Assist patients with moving in, around, and out of the home to therapeutically improve physical motor skills for a sense of freedom to complete daily tasks
Administer personal care and preparation of meals for the patient within a specified manner to ensure the child's health.
REGULATORY COMPLIANCE: Oversaw regulatory compliance with agency policies by providing clerical support per the Department of Veterans Affairs M-28 manual.
SUPERVISOR
UNITED STATES ACTIVE, DUTY MILITARY SERVICE
01.2001 - 01.2009
ANNUAL SALARY: | HRS PER WEEK: | GS LEVEL: |GRADE:
PATIENT CARE: Maintained a caseload of 15 clients for an 8 to 10-hour period per policy
Carried out doctors' orders, serving as the diagnosing professional's eyes, ears, and hands
Reported back on how the treatment is working or any unusual symptoms that need professional attention
CRISIS INTERVENTION: Leveraged interpersonal and observation skills to mediate between patients and restrict any violent behavior
Maintained safety by remaining calm and professional during volatile situations to prevent charges harming themselves or other patients
TREATMENT PLANNING: Reported back on the efficiency of treatment plans by observing patients detect behavior patterns and unusual symptoms that needed professional attention
Implemented individual treatment plans to provide a safe and supportive environment for patient wellbeing
AUTOMATED LOGISTICAL SPECIALIST 92A20 (Sgt
E-5)
Education
Master of Science Marriage - Family Therapy
Capella University
09.2024
Master of Science - School Counseling
Capella University
Bachelor of Science - Psychology
University of Phoenix, Central | Texas College
Skills
Microsoft Office
Databases
Career Counselling Interventions & Assessments
Crisis Interventions
Program Management
Reporting
Standard Operating Procedure Creation
Requirements Documentation
Accomplishments
Coordinated veteran education to promote awareness and benefits of participating in the Chapter 31 program
Oversaw continuity of support by assigning veterans to counselors upon completion of an orientation
DATABASE MANAGEMENT: Updated database management systems including BDN, Share, C-WINRS to verify accuracy and modify records
Restructured orientation scheduling using an Excel spreadsheet with veterans' information for accountability while enrolled in the Chapter 31 program
CROSS-FUNCTIONAL TEAM COLLABORATION: Streamlined healthcare benefits tracking for veterans by partnering with 30 primary care teams
Amplified departmental efficiency through collaboration between departments with the professional staff
DOCUMENTATION: Verified 360 veterans' documents monthly with accurate, updated disability information
Supported the counselor’s initial evaluation by collecting and inspecting documentation from veterans to aid in vocational rehabilitation
EDUCATION & TRAINING: Aided in shaping training and orientation programs for veterans seeking to enroll online and in-person to track their healthcare benefits and communicate with 30 primary care teams
Contributed to effective communication regarding training programs, services, and policies for new veterans.
Affiliations
Dedicated professional with 10+ years of experience leveraging behavioral health skills to guide individuals through crises. Proven expertise in providing strength-based, intensive mental health services to individuals by utilizing the principles of cognitive-behavioral therapy complemented with solution-focused treatment. Adept at supporting military service members and their families by planning, implementing, and evaluating wellness treatment programs for each client. American Association for Marriage and Family Therapy # 195598 | 2020-Current.
American School Counseling Association #283955 | 2017-Current.
Texas Association for Marriage and Family Therapy #1951 | 2020-Current.
Chi Sigma Iota/ Chapter: Chi Upsilon Chi -Capella University #56710668 | 2018-Current.
Florida School Counselor Association (FSCA) | 2017-Current.