Wendy Asher
Portland,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Scheduler/Billing & Payroll
Right At Home
11.2021 - 10.2023
- Maintained staffing for approximately 80 clients and 80 caregivers
- Finalized billing and payroll on weekly basis and submitted for processing
- Monitored authorizations and accounts receivable through MMIS
- Monitored accounts receivable for private pay clients
- Extensive use of multi-line phone
- Daily communication with caregivers, current clients and prospective clients
- Provided support to case managers, including assisting with completing care plans and problem solving
- Maintained client records following HIPPA regulations
- Daily use of Well Sky software and Microsoft Office Suite
Client Services Director
Affinity Home Care of Bethany Village
04.2018 - 11.2021
- Met with clients to establish service and communicated with existing clients on regular basis to insure proper services are being provided
- Formulate care plans and manage all documentation pertaining to client care
- Maintained client and staff files
- Performed all interviewing and hiring of new staff, insured new and current employees were adequately training on policies and procedures, as well as monitoring completion of yearly continuing education credits
- Maintained adequate staffing for over 50 clients and approximately 25 caregivers
- Generated monthly invoicing and maintained accounts receivable records
- Daily use of Well Sky software and Microsoft Office Suite
Staffing Coordinator
Right at Home
11.2016 - 03.2018
- Maintained staffing for approximately 80 clients and 65 caregivers
- Extensive use of multi-line phone system
- Maintained client and employee files
- Provided information to potential clients regarding services provided, pricing, etcetera
- Daily use of Clear Care software and Microsoft Office Suite
- Conducted reference checks and screening of potential candidates to support onboarding process
Administrative Assistant
Brooks Consulting, LLC
- Performed clerical duties, including answering phones, filing, extensive written communication with medical care providers, writing vocational reports and completing labor market surveys
- Also responsible for accounts receivable and accounts payable utilizing Quick Books.
Education
Associate of Science - Computer Information Systems
Portland Community College
Portland, ORSkills
- Computer Skills
- Records management
- Document Management
- Telephone Etiquette
- Attention to Detail
- Schedule Management
- Effective Multitasking
- Microsoft Office Suite
- Well Sky Platform Experience
- Familiarity with MMIS/Medicaid Processes
- Customer Service
- Strong Work Ethic
Timeline
Scheduler/Billing & Payroll
Right At Home
11.2021 - 10.2023
Client Services Director
Affinity Home Care of Bethany Village
04.2018 - 11.2021
Staffing Coordinator
Right at Home
11.2016 - 03.2018
Administrative Assistant
Brooks Consulting, LLC
Associate of Science - Computer Information Systems
Portland Community College
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