Summary
Overview
Work History
Education
Skills
Timeline
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Micola Edwards

Relocating To Houston, Texas

Summary

Senior Human Resources Specialist who is driven, and has had success with partnering with management teams to build employee cultures, promoting positive morale and optimizing productivity. Results-driven with 5+ years of leadership experience and extensive experience in strategic planning, talent acquisition, employee relations, and operational planning. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Looking to transition into a Human Resources Manager position with a company to help achieve company goals and take on new challenges.

Overview

9
9
years of professional experience

Work History

Senior Human Resources Specialist

Target Distribution Center
11.2020 - Current
  • Analyze and report on employee turnover rates to determine root causes and make recommendations for improvement.
  • Partner with senior leadership to develop and implement effective HR policies and practices that supports strategic growth of the business.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Maintained payroll for over 1000+ employees and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Facilitated on boarding sessions and on-the-job training for new hires, SHRS, and Operations Managers.
  • Partner with Operational Managers to develop morale-boosting strategies to improve culture along with performance management.

Operations Supervisor

Target Distribution Center
11.2018 - 10.2020
  • Managed the largest department with over 100+ team members
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Evaluating and reporting on department metrics to Senior leaders, on a weekly basis
  • Worked with a sense of urgency that helped ensure the operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions

Executive Administrative Assistant

Harrisonburg Community Health Center
07.2016 - 10.2018
  • Managed medical director, and medical providers calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Communicate Administrative operating polices, procedures, and updates, to departmental documentation, exercise discretion in dissemination information and maintain an high level of confidentiality
  • Act as an liaison with other departments and external agencies, including high-level staff like presidents, Board and Committee members, handling confidential and non-routine information and provide policy explanations when necessary
  • Summarized and analyzed data from sources to create detailed documents, reports and high level presentations

Night Operations Assistant Store Manager

The Home Depot Inc
05.2014 - 07.2016
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed over 45 employees, serving as their point of contact, for all operations, conflicts, and other inquires needs
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Certification - Human Resources Management

Cornell University
Ithaca, NY
11.2022

Bachelor of Science - Health Science

James Madison University
Harrisonburg, VA
05.2018

Skills

  • Performance Management
  • Training and Development
  • OSHA Compliance
  • Employee On boarding
  • Recruitment
  • Supply Chain Management
  • Interpersonal Skills including Conflict Management and Resolution
  • Compensation and Benefits Administration
  • Stakeholder & Employee Engagement
  • Data Analysis & Problem Solving
  • Basic HR legal and compliance knowledge

Timeline

Senior Human Resources Specialist

Target Distribution Center
11.2020 - Current

Operations Supervisor

Target Distribution Center
11.2018 - 10.2020

Executive Administrative Assistant

Harrisonburg Community Health Center
07.2016 - 10.2018

Night Operations Assistant Store Manager

The Home Depot Inc
05.2014 - 07.2016

Certification - Human Resources Management

Cornell University

Bachelor of Science - Health Science

James Madison University

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Micola Edwards