
At Family Medicine Associates of Texas, excelled as a Patient Service Specialist by enhancing patient satisfaction and ensuring HIPAA compliance. Demonstrated expertise in insurance verification and exceptional customer service. Trained new staff, highlighting multitasking and organizational skills, significantly contributing to a cohesive work environment without compromising patient confidentiality. Translating for spanish speaking patients.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Externship experience . My role was to process lab orders for blood work , prescription orders for pharmacist as well as radiology orders. Worked alongside a nurse practitioner and physician to ensure best quality customer care
Managed patients records and orders to ensure patients received the best possible care. Scheduling patients , Urinalysis and phlebotomy , restocking and ordering medications / supplies for patients and office and Injection administrations for patients.