Midalys Galdo
Sunrise,FL
Summary
Knowledgeable General Administrative Manager with over 16 years experience providing administrative support to over 20 employees. Coordinated training for office managers in 7 different offices.
Posses strong multi-tasking skills, with ability to simultaneously manage various projects and schedules.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Administrative Manager
Doctor's Health Group Of South Florida
11.2007 - Current
- Supervised Office Managers in 7 offices.
- Supervised Hospitalization Admissions and Discharges for all Medicaid/Medicare line of business for all 7 offices.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- HEDIS Coordinator
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
Outpatient Surgical Coordinator
Westside Regional Medical Center
01.2007 - 11.2007
- Coordinated with facilities to set up about 20 same day outpatient surgeries
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Educated patients about surgeries and provided treatment plan documentation.
- Assisted with medical coding and billing tasks
Education
Diploma - Medical Assisting
Concord Career Institute
Fort Lauderdale, FL05.2005
High School Diploma -
Nova High School
Davie, FL06.1989
Skills
- Developing Policies and Procedures
- Documentation and Control
- Schedule Management
- Microsoft Office Suite
- Hiring and Training
- Organization and Multitasking
- Recordkeeping and Reporting
- Training and Coaching
- Office Management
- Scheduling
- Event Coordination
- Data Retrieval Systems
- Regulatory Compliance
- Bilingual (English/Spanish)
Certification
- Coding Course Certificate by Coleman
Timeline
General Administrative Manager
Doctor's Health Group Of South Florida
11.2007 - Current
Outpatient Surgical Coordinator
Westside Regional Medical Center
01.2007 - 11.2007
Diploma - Medical Assisting
Concord Career Institute
High School Diploma -
Nova High School
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