MIDELYNE GEORGE
Human Resources Manager
Pompano Beach,FL
Summary
To obtain a full time position where my educational background, professional experience, management skills, and training experience can assist in the success of the organization and my advancement opportunities. In addition, I am a dedicated and hard-working Veteran with 12 years’ experience in training, human resources, operation management and customer service. Proven ability to handle high volume of confidential information with acute accuracy and attention to detail. Proven ability to work independently with minimum supervision. Passionate about quality standards of work, developing innovative solutions and helping others.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
USAF
San Antonio, TX
10.2014 - 02.2020
- Provided HR services and advocacy to families through timely, accurate, and compassionate care for 1.5K personnel
- Led Programmed Flying Training (PFT) distribution of course requirements in Oracle Training Administration System
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
Personnel Reliability Program Manager
USAF
Keesler, MS
02.2012 - 04.2014
- Prepared multiple units for inspections by higher HQ agencies; audited 1.3K records; achieved “Satisfactory” rating
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Sent notices to employees and subcontractors regarding expiring documentation.
- Conducted annual inspections on 13 PRP units; ensured appropriate training for monitors and base support personnel
- Monitored security clearances for 1,000 personnel; audited records and averted security incidents
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Deployment Manager
USAF
Fayetteville, , NC
02.2010 - 02.2011
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed Transaction Registers; updated over 50 records to eliminate duplicate transactions
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Accomplished multiple tasks within established timeframes.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
Customer Service Representative
USAF
Fayetteville, NC
04.2008 - 02.2010
- Directed Special Duty Assignment Pay Program; advised senior executives of rating changes
- Advised and consulted with senior leaders regarding termination, discipline, promotions, and policy interpretation
- Provided career & education counseling; coordinated with multiple outside agencies; assisted employees with resources
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Analyzed and validated Military Personnel Data System and Case Management System cases
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Arts - Health Care Administration
Ashford University
San Diego, CA08.2017
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Montgomery, AL05.2015
Skills
- Software: Microsoft Office Suite 365 / Human Resources Information Systems (HRIS) for personnel records and Web-based training management recordkeeping software
- Performance Tracking and Evaluations
- Operating Systems: Microsoft Windows
- Presentation Creation and Delivery
- Work Planning and Prioritization
- Public Speaking
- Scheduling and Coordinating
- Customer Service
Awards
10-point Veterans Preference, Air Force Commendation Medal | Air Force Achievement Medal | Iraq Campaign Medal
Timeline
Human Resources Manager
USAF
10.2014 - 02.2020
Personnel Reliability Program Manager
USAF
02.2012 - 04.2014
Deployment Manager
USAF
02.2010 - 02.2011
Customer Service Representative
USAF
04.2008 - 02.2010
Bachelor of Arts - Health Care Administration
Ashford University
Associate of Applied Science - Human Resources Management
Community College of The Air Force