Madian Diaz De Leon
San Antonio,TX
Summary
I love working and being a part of something bigger than myself. I stand by the concept of "team work makes the dream work" No matter how big or small the job role is the company would not function without one of these roles.I have worked as a cashier,barista,salesperson, and grocery clerk. I like to consider myself a multi tasker, and a fast learner. I am highly motivated and believe no job is to big.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Green Beans Coffee/Pronto
9800 Airport Blvd, San Antonio, TX 78216
04.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Safely handle food items as well as insured the quality and presentation.
- Adapted to different customer needs and preferences, resulting in increased customer satisfaction
- Restocked merchandise as quickly and efficiently as possible.
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
- Demonstrated a strong work ethic, resulting in consistent high-quality products and services
- Stayed loyal to the company when they went from Green Beans to Pronto.
Grocery Clerk
La Michuacana Meat Market
8260 Marbach Rd, San Antonio, TX 78227
09.2022 - 12.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
Barista
Dunkin Donuts & Baskin Robbins
7272 Culebra Rd, San Antonio, TX 78251
09.2020 - 04.2021
- Operated cash register and card transactions successfully
- Worked flexible schedule and extra shifts.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Multitasked by taking customers orders and making drinks.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching
Education
High School Diploma -
Harmony Science Academy
8505 Lakeside Pkwy, San Antonio, TX 7824505.2020
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Safe Food Handling
- Adaptability
- Fast Learner
- Ability to Work Under Pressure
- Stocking Supplies and Retail Products
- Spanish Fluency
- Food handling certificate
Certification
Safe food handling certifications
Timeline
Barista
Green Beans Coffee/Pronto
04.2023 - Current
Grocery Clerk
La Michuacana Meat Market
09.2022 - 12.2022
Barista
Dunkin Donuts & Baskin Robbins
09.2020 - 04.2021
High School Diploma -
Harmony Science Academy