Midian Diniz
Atlanta,GA
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
9
9
years of professional experience
Work History
Teller Associate
Security Service Federal Credit Union
Uvalde, TX
09.2017 - 09.2021
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Processed sales transactions to prevent long customer wait times.
- Researched account information regarding loans and deposits.
- Gathered, reviewed and sent loan documents to customers by working closely with loan staff.
- Maintained confidentiality of bank records and client information.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Sales Assistant
Uvalde Healthcare And Rehab
Uvalde, TX
02.2013 - 07.2017
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Used product knowledge to assist customers and suggest products.
- Answered customers' questions about available products, prices and features.
- Oversaw office administrative needs, including preparing presentations, coordinating materials and handling correspondence.
- Built strong relationships with clients to maintain loyalty and promote efficient operations.
Education
Associate of Science -
SWTJC
TexasSkills
- International finance knowledge
- Safe and vault operation
- Currency and coin counter
- MS Office proficient
- Cash dispenser operation
- Excellent communication skills
- Bilingual in Spanish and Portuguese
- Strong sense of banking ethics
- Exceptional customer service
- Approachable
- Friendly
- Reliable
- Strong work ethic
Timeline
Teller Associate
Security Service Federal Credit Union
09.2017 - 09.2021
Sales Assistant
Uvalde Healthcare And Rehab
02.2013 - 07.2017
Associate of Science -
SWTJC