Midley Maxi
Naples,Fl
Summary
An experienced restaurant server with over 10 years of experience delivering exceptional customer service in fast paced-paced environments. Skilled in multitasking, taking orders accurately and maintaining a positive attitude.
Overview
10
10
years of professional experience
Work History
Server
The Sagamore Resort: The Pavillion Restaraunt
05.2019 - Current
- Over 5 years of experience in a high volume restaurant environment, providing exceptional customer service.
- Developed an extensive knowledge of beer, wine, as well as specialty cocktails.
- Experienced in upselling drinks and food items to maximize profits.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Awarded employee of the month
Server
DeRomo's Gourmet Market & Restaurant
08.2014 - 05.2022
- Frequently assisted colleagues during rush periods and promote teamwork while providing exceptional service and guest dining experience.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Successfully handled large amounts of cash and credit card transactions.
- Stayed up-to-date on menu changes to answer questions and help customers select optimal meal choices based on individual preferences or food sensitivities.
Fine Dining Server
Opal Sands Resort: Seaguini Restaurant
11.2022 - 05.2023
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Take food and beverage orders with a high level of accuracy and attention to detail.
- Consistently remark tables with the correct and proper utensils before any food reaches the table at a timely pace.
- Consistently achieved top sales performance every month by recommending premium dishes and pairing to guests.
Education
Bachelor's Degree - Hospital Administration
Hodges University
Naples, FloridaSkills
- Food Preparation and Safety
- POS operation
- Knowledge of wine and food pairings
- Cash and credit transaction
- High-Volume Environments
- Dining area cleanliness
- Customer service
- Teamwork
Languages
English
French
Timeline
Fine Dining Server
Opal Sands Resort: Seaguini Restaurant
11.2022 - 05.2023
Server
The Sagamore Resort: The Pavillion Restaraunt
05.2019 - Current
Server
DeRomo's Gourmet Market & Restaurant
08.2014 - 05.2022
Bachelor's Degree - Hospital Administration
Hodges University
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