Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Midori Wilson

Austin,TX

Summary

Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction. Agile and adaptable, with a devoted work history. Self-starter and industrious. Diplomatic communication style and experience with routine correspondence with state agencies, county courts and officials, and firm associates and personnel. A skilled leader, guiding colleagues and new associates through firm processes and procedures, organizing approaches to handle daily planning, scheduling, client services and communications. Focused on business development and continuity in a high-volume work environment.

Overview

15
15
years of professional experience

Work History

Paralegal

Dorothy Butler Law Firm
01.2017 - Current
  • Acknowledged for highly principled professional character, stringent self-management, and having self-taught the job's full range of responsibilities.
  • Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
  • Formed and organized case files across multiple databases.
  • Managed status updates, set tasks and workflows, monitored and updated due dates, recorded expenses, tracked invoices, and properly archived cases in a timely manner.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Managed Principal Attorney's calendar, to include setting and entering hearing dates, trial appearances, consultations, client follow-up calls, and meetings
  • Helped to prepare, record, and file a broad range of legal documents, to include checking filing statuses
  • Dutifully handled original documents and confidential data, while recordkeeping.
  • Coordinated with county employees, court officials, and outside counsel, acting as attorney-client liaison.
  • Adaptable to persistent changes to daily responsibilities and role, due to the continuous structural changes of a high-volume law firm.

Service Industry Professional (Lead Server)

District Kitchen and Cocktails
01.2015 - 01.2017
  • Outperformed sales goals by using successful strategies highlighting the unique practices and quality standards of the restaurant.
  • Refined and implemented daily and weekly guidelines for standard procedures across collaborating departments.
  • Advocated for small businesses and community building by providing passionate service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Implemented staff incentive program based on sales and customer loyalty program results.

Assistant Manager

Breadsmith of the Twin Cities
01.2009 - 01.2015
  • Demonstrated comprehensive product knowledge from initialization to point of sale, health code updates, and proper food handling practices.
  • Managed ongoing staffing changes; providing leadership and training for new hires and sales team.
  • Gained broad-based knowledge of competitor products to better inform guests on the significance of our distinctions and certifications.
  • Managed daily inventory, product deliveries, daily invoices, sales reports and banking.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

Bachelor of Arts - English Language and Literature

University of St. Thomas
Saint Paul, MN
05.2007

Skills

  • Strategic planning
  • Dependable
  • Attention to Detail
  • Records Management
  • Document filing
  • Proficient in MS Office
  • Client retention and relations
  • Attorney Support
  • Bankruptcy, Tax, and Civil Law
  • Estate Planning, Guardianship

Accomplishments

  • Maren Louis-Ferdinand, Firm Manager: maren.louisferdinand@gmail.com, 651-216-0863


Timeline

Paralegal

Dorothy Butler Law Firm
01.2017 - Current

Service Industry Professional (Lead Server)

District Kitchen and Cocktails
01.2015 - 01.2017

Assistant Manager

Breadsmith of the Twin Cities
01.2009 - 01.2015

Bachelor of Arts - English Language and Literature

University of St. Thomas
Midori Wilson