Summary
Overview
Work History
Education
Skills
Professional Skills
Certification
Timeline
Cashier

Midou Pongnon

Brooklyn,NY

Summary

Detail-oriented and empathetic junior patient care technician with hands-on experience delivering personalized care to diverse patient populations. Skilled in performing clinical tasks, including vital signs monitoring and specimen collection, while ensuring strict adherence to protocols. Proven ability to create a positive and supportive patient care environment. Seeking a patient care technician position to leverage my enthusiasm and skills to make a meaningful impact on patient outcomes in a dynamic health care setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

La Baguette Bakery
01.2023 - 01.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Care Technician Diploma - Patient Care Technician

Wheatland Tutoring Institute
2035 Ralph Ave
04.2024

High School Diploma -

Le Prince High School
Port-Au-Prince,Haiti
07.2014

Skills

  • Safety rounding
  • Medication administration
  • Specimen collection
  • Patient education
  • Electronic Health Records (EHR)
  • Infection control
  • Wound care
  • Conflict resolution

Professional Skills

Assistance with Activities of Daily Living (ADLs)

  • Provided compassionate assistance with ADLs for an average of 10 patients daily, maintaining a 100% patient satisfaction rate.
  • Achieved a 95% adherence to prescribed mobility exercises, contributing to a 15% improvement in overall patient mobility.
  • Implemented hygienic practices, resulting in a 0% incident rate of hospital-acquired infections among assigned patients.

Vital Signs Monitoring

  • Implemented precise vital signs monitoring protocols, achieving a 98% accuracy rate and contributing to accurate patient assessments.
  • Successfully managed and recorded vital signs for an average of 15 patients per shift, ensuring timely and comprehensive patient care.
  • Recognized for swift response to abnormal vital signs, contributing to a 20% reduction in adverse events.

Effective Communication

  • Communicated clearly and empathetically with an average of 20 patients per day, resulting in a 25% increase in positive patient feedback.
  • Collaborated with interdisciplinary teams, contributing to a 15% improvement in adherence to individualized patient care plans.
  • Participated actively in team huddles, contributing ideas that led to a 10% improvement in team collaboration.

Certification

  • Certified Patient Care Technician/Assistant (CPCT/A)

Timeline

Cashier

La Baguette Bakery
01.2023 - 01.2024

Care Technician Diploma - Patient Care Technician

Wheatland Tutoring Institute

High School Diploma -

Le Prince High School
  • Certified Patient Care Technician/Assistant (CPCT/A)
Midou Pongnon