Summary
Overview
Work History
Education
Skills
Timeline
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Mieisha Brown

Little Rock,AR

Summary

Dynamic professional with experience at Welspun, excelling in quality control and customer service. Proven ability to enhance product quality through meticulous inspections and effective conflict resolution. Skilled in heavy lifting and team collaboration, consistently achieving high standards in fast-paced environments while ensuring safety and efficiency.

Overview

13
13
years of professional experience

Work History

Package Handler

Staffmark
01.2023 - 05.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

QC Inspector

Welspun
10.2015 - 03.2018
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Inspected products, components, and materials for defects and compliance with tolerance standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances.
  • Documented findings and generated reports with data and recommendations.

Customer Service Representative

Yellow Cab Cooperative
03.2013 - 01.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Front Desk Receptionist

Holiday Inn Hotel Sandton
06.2010 - 01.2011
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Central High School
Little Rock, AR
05-2008

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading

Timeline

Package Handler

Staffmark
01.2023 - 05.2023

QC Inspector

Welspun
10.2015 - 03.2018

Customer Service Representative

Yellow Cab Cooperative
03.2013 - 01.2015

Front Desk Receptionist

Holiday Inn Hotel Sandton
06.2010 - 01.2011

Central High School

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Mieisha Brown