Mieke Stark
Cambridge,NY
Summary
With a proven track record at Mill Creek Farms, I excel in teamwork and analytical thinking, enhancing operational efficiency and safety compliance. My leadership in training staff and implementing quality control measures has significantly reduced workplace hazards, demonstrating my commitment to excellence and attention to detail.
Overview
12
12
years of professional experience
Work History
Agriculture Technician
Mill Creek Farms
09.2022 - Current
- Caring for horses: Feeding, watering, grooming, and cleaning horses.
- Maintaining the barn: Cleaning stalls, mucking out, and putting down bedding.
- Supporting equine programs: Boarding horses, helping with breeding.
- Maintaining the facility: Mowing, weed control, fence maintenance, and hay.
- Assisting with first aid: Checking horses for injuries or illness and following care instructions from vets.
- Communicating with the equine facility manager: Reporting concerns and communicating questions.
- Handling sensitive information: Maintaining confidentiality of client information.
- New Employee Training: Trained new agricultural technicians and farm laborers in new techniques for farm and horse management.
Outbound Warehouse Supervisor
SYSCO Food Services
03.2021 - 07.2022
- Supervised warehouse operations by managing employees during shifts.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Assessing workplace hazards and risks, and recommending ways to reduce them.
- Developed, implemented, and maintained safety plans and procedures.
- Provided safety training sessions and educating employees on safety standards.
- Regularly inspecting and auditing the workplace to ensure compliance with safety regulations.
- Investigated and documented accidents and incidents to determine the cause and how to prevent them
- Keeping up with emerging safety trends, regulations, and best practices
- Providing guidance and support to employees and management on safety-related matters.
- Monitoring stock levels, coordinating replenishment orders, and managing warehouse space.
Outbound Clerk
U.S. Foods
10.2020 - 03.2021
- Minimized product damage during transit by using proper packaging materials and techniques according to company guidelines.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Inspected goods for damage before shipment, ensuring product quality standards are met.
- Monitored shipment status, resolving delivery issues, and providing updates to customers.
- Arranged transportation with carriers, assigning routes, and scheduling deliveries.
- Received customer orders, verifying details, and initiating the fulfillment process.
BDC Representative
Fuccillo Automotive Group
08.2019 - 02.2020
- Maintained detailed records of customer interactions, ensuring consistency in communication and tailored service experiences.
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Addressed customer complaints and worked to resolve them quickly and effectively.
- Handled customer questions and requests via phone, email, or chat.
Overnight Warehouse Associate
U.S. Foods
05.2018 - 06.2019
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Received deliveries, verified quantities, checked for damage, and accurately stored inventory using proper labeling and organization systems.
- Maintained accurate inventory records, conducted cycle counts, identified and reported discrepancies, and managed stock levels.
- Proficient in using warehouse management software to scan items, track inventory, and generate shipping labels.
- Adhered to all safety procedures, wore required personal protective equipment, and reported safety hazards.
Cashier
Speedway
06.2017 - 05.2018
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
- Emphasized accuracy in handling cash, credit cards, and other forms of payment, including counting money and reconciling cash drawers.
- Showcased my ability to ensure accurate pricing, change calculations, and proper transaction recording.
- Highlighted my experience operating a point-of-sale system to scan items, process transactions, and issue receipts.
Broodmare Assistant
Stonebridge Farm LLC
09.2015 - 12.2017
- Demonstrated ability to safely handle and manage mares of varying temperaments, including during critical periods like foaling.
- Understanding of equine reproductive cycles, signs of heat, and breeding procedures.
- Experience in assisting with foaling process, identifying potential complications, and providing necessary care to newborn foals.
- Proficient in observing and reporting changes in mare health, including vital signs, appetite, and behavior.
- Contributed to the cleanliness and upkeep of the breeding facility, including stalls, pastures, and foaling areas.
- Ability to work effectively with veterinarians, farm managers, and other staff to ensure optimal broodmare care.
- Assisted with foaling procedures, providing necessary support and intervention when required.
- Maintained detailed records of mare breeding cycles, foal information, and health observations.
- Collaborated with the veterinarian to administer necessary vaccinations and treatments to broodmares.
Shift Leader
Dunkin Donuts
01.2016 - 11.2016
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Ability to communicate well with staff and upper management.
- Experience with organizing shift schedules for team members.
- Experience with maintaining accurate inventory counts.
Merchandise Associate
Victoria Secret
11.2014 - 05.2016
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Created eye-catching displays, rotated stock, and ensured proper product placement to maximize sales.
- Monitored stock levels, restocked shelves, and managed product flow to prevent overstocking or shortages.
- Answered customer questions about products, assisted with locating items, and provided a positive shopping experience.
Cashier/Sales Associate
Tractor Supply Company
05.2013 - 01.2014
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Understand the products you're selling so you can provide accurate information to customers.
- Demonstrate problem-solving capabilities and provide examples of how you've used them in previous roles.
- Lead by example with a positive attitude and tireless work ethic.
Education
Associate of Science - Equine Studies
SUNY Cobleskill
Cobleskill, NY05-2014
High School Diploma -
Hoosic Valley Senior High School
Schaghticoke, NY06-2012
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
- Equipment operation
Timeline
Agriculture Technician
Mill Creek Farms
09.2022 - Current
Outbound Warehouse Supervisor
SYSCO Food Services
03.2021 - 07.2022
Outbound Clerk
U.S. Foods
10.2020 - 03.2021
BDC Representative
Fuccillo Automotive Group
08.2019 - 02.2020
Overnight Warehouse Associate
U.S. Foods
05.2018 - 06.2019
Cashier
Speedway
06.2017 - 05.2018
Shift Leader
Dunkin Donuts
01.2016 - 11.2016
Broodmare Assistant
Stonebridge Farm LLC
09.2015 - 12.2017
Merchandise Associate
Victoria Secret
11.2014 - 05.2016
Cashier/Sales Associate
Tractor Supply Company
05.2013 - 01.2014
Associate of Science - Equine Studies
SUNY Cobleskill
High School Diploma -
Hoosic Valley Senior High School
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