Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Miel Perez

Schertz

Summary

Attentive Party Host with superior knowledge of comprehensive party planning and providing excellent customer service. Dedicated to working on any party assigned. Adept at individualized care and working with detailed customer requests. Offering experience working in a theater settings. Very skilled in working all the areas of the building having learned it all. Also Friendly and reliable Cast and Crew member offering unmatched customer service and workplace focus. Quick and accurate in card transactions with excellent multi-tasking aptitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cast and Crew

Santikos Entertainment
07.2022 - Current
  • Boosted sales performance by implementing strategic sales plans and training programs for team members.
  • Developed strong client relationships through effective communication, negotiation, and problem-solving skills.
  • Enhanced customer satisfaction by providing personalized solutions and exceptional service to clients.
  • Mentored junior team members by sharing best practices, product knowledge, and expert insights into market dynamics for accelerated skill development.
  • Drove customer retention efforts by addressing any concerns or complaints promptly and courteously, leading to a higher rate of repeat business.
  • Developed and maintained positive relationships with clients in assigned sales territories.

Party Host

Santikos Entertainment
07.2022 - Current
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
  • Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
  • Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
  • Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
  • Promoted a safe environment by enforcing rules and regulations consistently during events.
  • Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies necessary for successful parties.
  • Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
  • Decorated and set tables in accordance with party themes and age groups.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Acted as a strong brand ambassador by maintaining a professional demeanor at all times while representing the company during events.

Education

High School Diploma -

Samuel Clemens High School
Schertz, TX
05.2023

Skills

  • Attention to Detail
  • Teamwork and Collaboration
  • Greeting
  • Customer Service
  • Guest Reception
  • Engaging Personality
  • Adaptable Nature
  • CPR Trained
  • Event Preparation
  • Effective Multitasking
  • First Aid Trained
  • Guest Service
  • First Aid Training
  • Spanish Fluency
  • Team Player Attitude
  • Decorating
  • Strong Leadership
  • Creative Problem Solving
  • Multitasking Capabilities
  • Customer Service Excellence
  • Resourceful Thinking
  • Strong Work Ethic
  • Time Management

Certification

  • BLS (CPR and AED) Program, American Heart Association - 1/25/2023-1/25/2025

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cast and Crew

Santikos Entertainment
07.2022 - Current

Party Host

Santikos Entertainment
07.2022 - Current

High School Diploma -

Samuel Clemens High School

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Miel Perez