Miesha Barrett

Delran

Summary

Results-driven operations and team leader with over 9 years of experience in fast-paced environments, including healthcare distribution and retail. Proven expertise in process improvement, risk assessment, team management, and customer service. Skilled at executing complex transactions, mentoring teams, and ensuring compliance with internal policies and regulatory standards. Adept at driving operational efficiency and maintaining high-quality service delivery.

Overview

years of professional experience

Work History

Operations Specialist / Team Lead

McKesson

Robbinsville

02.2015 - Current

Led night shift operations (2015-2020) and day shift operations (2020-2023), supervising teams and ensuring workflow efficiency.
Managed multi-step processes and complex transactions, adhering to strict internal policies.
Provided coaching, training, and guidance to team members, improving accuracy and productivity across shifts.
Identified and resolved operational issues, escalating as needed to mitigate risk and maintain service quality.
Contributed to process improvement initiatives that enhanced efficiency and reduced errors across multiple functions.
Collaborated with internal partners and external vendors to support operational needs and implement process changes.

Deli Sales Associate

Walmart

Burlington

01.2013 - 01.2015

Delivered excellent customer service while preparing and selling deli products in a high-volume environment.
Assisted in training new staff and maintaining inventory and compliance with food safety standards.
Supported team in meeting daily operational goals and maintaining a positive work environment.

Education

High School Diploma -

Burlington City High School

Burlington, NJ

Skills

Process & Policy Compliance
Team Leadership & Coaching
Risk Assessment & Issue Resolution
Multi-step Transaction & Workflow Management
Productivity Management

Customer & Stakeholder Support
Operational Reporting & Analysis
Process Improvement & Change Management
Cross-functional & Vendor Collaboration

Key Skills Expertise

Process & Policy Compliance
Team Leadership & Coaching
Risk Assessment & Issue Resolution
Multi-step Transaction & Workflow Management
Productivity Management
Customer & Stakeholder Support
Operational Reporting & Analysis
Process Improvement & Change Management
Cross-functional & Vendor Collaboration

Timeline