Hi, I’m
Miesha Beckwith
Hayward,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Resourceful and detail-oriented patient care coordinator with 9 years of experience in medical assisting and patient care. Proficient in managing patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency. Skilled in maintaining accurate and up-to-date patient records, providing exceptional customer service, and educating patients on medication instructions, post-treatment care, and preventive measures. Experienced in performing basic laboratory tests, administering medications, and assisting with minor surgical procedures. Compliant with HIPAA regulations and proficient in using electronic health record (EHR) systems. Strong communication and organizational skills with a focus on patient care and satisfaction.
Overview
8
years of professional experience
1
Certification
Work History
MFS Talent Staffing: Stanford Health Care
Patient Care Coordinator
01.2024 - 07.2024
Job overview
- Patient Care: Prepares the necessary information (i.e., lab and procedural results), equipment and supplies for exam
- Assists physicians with procedure set-ups, patient procedures and examinations
- Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests
- Administers medication following approved procedures and only after checking medication and dose with a licensed person
- Requests for prescription refills according to established practice
- As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations
- Collects and sends specimens to appropriate labs for testing per protocol
- Assists the physician with maintaining preventive health measures for a panel of patients
- Promptly and accurately reports and refers patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel
- Scheduling: Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system
- Schedule radiology appointments
- Customer Service: Maintains clean and orderly exam rooms, hallways and work areas
- Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion
- Provides information, referrals and customer service
- Acts as a patient advocate, coordinator and liaison for Stanford Health Care in dealing with the community
- Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a Stanford medical facility
- Clerical Duties: Informs patient's authorization and collects payment for new and returning patients, using the scheduling system
- Collects patient demographic and insurance data and enters systems as well as assigns medical record numbers
- Assures appropriate verifications and authorizations are complete before patient sees provider
- Assists with all messaging from the patient to the physician in a timely manner.
Dignity Health Occupational HealthSan Francisco
Medical Assistant Pier Diem
09.2016 - 11.2023
Job overview
- Greeted and roomed patients for exams; prepared examination rooms for procedures and maintained cleanliness
- Obtained and recorded patients vital signs; provided injections and other
- Performed successful venipunctures and properly disposed of blood, tissue, and sharps according to OSHA standards
- Handled ECG lead placement on patients
- Assisted with stocking rooms and filing confidential documents.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Concentra Urgent CareSan Francisco
Medical Assisting Extern
05.2016 - 06.2016
Job overview
- Greeted and roomed patients for exams; prepared examination rooms for procedures and maintained cleanliness
- Handled ECG lead placement on patients
- Obtained and recorded patient's vital signs; provided injections and other patient services
- Performed successful venipunctures and properly disposed of blood, tissue, and sharps according to OSHA standards
- Assisted with stocking rooms and filing confidential documents.
Education
Bay Area Medical AcademySan Francisco, CA
Medical Assistant Program with Phlebotomy & EKG
01.2016
University Overview
- Trained in blood draws, injections, vitals, EKG, and administrative duties
- Familiar with All scripts and Epic electronic health records
- Dependable organized self-starter with excellent customer service
- Ability to assess clients' needs, make timely decisions, and provide appropriate follow-through
- Exceptional customer service experience with the ability to resolve challenging issues
Skills
- Blood draws
- Injections
- Vitals
- EKG
- Administrative duties
- All scripts
- Epic electronic health records
- Customer service
- Timely decision making
- Problem-solving
Certification
BLS for Healthcare providers, CPR & AED (American Heart Association)
Timeline
Patient Care Coordinator
MFS Talent Staffing: Stanford Health Care
01.2024 - 07.2024
Medical Assistant Pier Diem
Dignity Health Occupational Health
09.2016 - 11.2023
Medical Assisting Extern
Concentra Urgent Care
05.2016 - 06.2016
Bay Area Medical Academy
Medical Assistant Program with Phlebotomy & EKG
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