Miesha Hamilton
Houston,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Virtual Personal Administrative Assistant
UTVida Ent.
11.2019 - Current
- Executed travel arrangements by researching and booking flights and accommodations.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
Assistant Community Director
REM Living
02.2023 - 10.2023
- Maintained open communication with tenants to proactively handle questions and complaints.
- Led tours to highlight property features to prospective tenants and answer questions.
Assistant Property Manager
Richmark Properties
10.2022 - 02.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Leasing Agent/Manager
Wehner Multi Family LLC
08.2021 - 10.2022
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
General Manager
Wingstop Restaurant
11.2019 - 07.2021
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
Education
High School Diploma -
Edison Senior High School
Stockton, CAMedical Assistant Diploma -
Maric College
Stockton, CASkills
- Social Media Updating
- Calendar Management
- Inventory Management
- Customer Service
- Mail Management
- Office Administration
- Scheduling
- Data Entry
- Customer and Client Relations
- High Volume Phone Inquiries
- Multitasking and Time Management
- Fast Learner
Timeline
Assistant Community Director
REM Living
02.2023 - 10.2023
Assistant Property Manager
Richmark Properties
10.2022 - 02.2023
Leasing Agent/Manager
Wehner Multi Family LLC
08.2021 - 10.2022
Virtual Personal Administrative Assistant
UTVida Ent.
11.2019 - Current
General Manager
Wingstop Restaurant
11.2019 - 07.2021
High School Diploma -
Edison Senior High School
Medical Assistant Diploma -
Maric College
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