Summary
Work History
Education
Skills
Timeline
Generic

Miesha Horton

Atlanta,Georgia

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty. Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills. Offering solid foundation in safety protocols and warehouse operations, eager to learn and develop in fast-paced environment. Contributes ability to quickly grasp new concepts and operate machinery safely and effectively. Ready to use and develop problem-solving and time-management skills in CDL Driver role.

Work History

Forklift Operator

I K Hofmann USA. Inc.
11 2022 - 12 2022


  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.

Shelf Stocker/Cashier

Famliy Dollar
06 2022 - 12 2022
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Checked and pulled defective or expired products from shelves.
  • Answered customer questions and provided detailed product information.
  • Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
  • Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.
  • Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers'' convenience.
  • Collaborated with team members to complete daily tasks and achieve store goals.

Forklift Operator

DHL Supply Chain
10 2021 - 04 2022
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Barista

Dunkin' Donuts Franchising
03 2021 - 06 2021
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

GED

Georgia Northwestern Technical College
08.1998

Sociology - Sociology

American Public University
03.2018

Certification - Lift Truck Operator Certification

DHL Supply Chain
10.2021

Skills

Certified lift truck operator, or forklift operator, is am individual who has completed training and passed an evaluation demonstrating their ability to safety operate powered industrial trucks, like forklifts, according to OSHA srandards


  • Financial shortage analysis
  • Drawer management
  • Refund handling
  • Cash drawer management
  • Inventory management
  • Team Player
  • Shipping Documentation
  • Shipping and receiving
  • General laborer
  • Order picking and processing
  • Materials handling
  • Forklift Operation

Timeline

Forklift Operator

I K Hofmann USA. Inc.
11 2022 - 12 2022

Shelf Stocker/Cashier

Famliy Dollar
06 2022 - 12 2022

Forklift Operator

DHL Supply Chain
10 2021 - 04 2022

Barista

Dunkin' Donuts Franchising
03 2021 - 06 2021

GED

Georgia Northwestern Technical College

Sociology - Sociology

American Public University

Certification - Lift Truck Operator Certification

DHL Supply Chain

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Miesha Horton