Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Manager
NextStep Habilitation LLC
Peoria, Arizona
06.2022 - Current
Assisted in onboarding new employees and completing required paperwork.
Supported recruitment efforts by scheduling interviews and communicating with candidates.
Maintained records of 70 employees and updated information in HR systems.
Coordinated employee training sessions and tracked participation records.
Helped manage employee benefits enrollment and answered related questions.
Contributed to creating a positive workplace culture through employee engagement activities.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Maintained employee records in accordance with company policy and applicable legal requirements.
Organized orientation sessions for new hires and provided them with onboarding information.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
Scheduled meetings with employees to address concerns and grievances.
Handled employee discipline and termination to address policy infractions.
Case Manager ll/Support Coordinator
State of Arizona Department of Economic Security
Peoria, Arizona
07.2019 - 05.2022
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Adhered to ethical principles and standards to protect clients' confidential information.
Coordinated with community resources to facilitate client access to services.
Monitored client progress and adjusted care plans as necessary.
Collaborated with interdisciplinary teams to address complex client situations.
Documented case notes accurately for compliance and reporting purposes.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Program Service Evaluator lll
State of Arizona Department of Economic Security
Glendale, AZ
03.2016 - 07.2019
Conducted comprehensive interviews with Supplemental Nutrition Assistance Program (SNAP) recipients, utilizing effective communication and interpersonal skills to gather relevant information and assess eligibility for program benefits, thereby ensuring compliance with regulatory guidelines.
Coordinated with community partners to gather insights on program impact and needs.
Developed comprehensive reports summarizing program findings and recommendations.
Reviewed state policies to ensure compliance with evaluation standards and procedures.
Performed data collection, analysis, and reporting of qualitative and quantitative results.
Implemented surveys and interviews to collect qualitative data from program participants.
Education
Bachelor of Science - Nutrition
Arizona State University
Phoenix
05-2015
Associate of Science -
Cerritos College
Norwalk, CA
05-2012
Skills
Employee training
Effective communication
Time management
Payroll administration
Corrective action planning
Microsoft office proficiency
Onboarding and orientation
HRIS management
Benefits administration
Talent acquisition
Care plan development
Case documentation
Client advocacy
Attention to detail
Verbal and written communication
Case management
Interpersonal relations
Confidentiality adherence
Certification
Level One Fingerprint Clearance Card 10/24/2022 - 10/24/2028