Summary
Overview
Work History
Education
Skills
Timeline
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Miesha Simpson

Abbeville,SC

Summary

To gain long term employment in utilizing my knowledge and skills within the company. Always trying my best & giving best to my work in a company.

Overview

3
3
years of professional experience

Work History

Packaging

Sterlite
04.2017 - 08.2018
  • Prepared accurate bills of lading for inbound and outbound freight
  • Checked in trucks to confirmed proper load and merchant numbers
  • Printed out day by day truck schedule with proper inbound and outbound load sheets
  • Answered phones and gave directions to carriers
  • Performed the inbound and outbound paperwork
  • Processed outbound shipments; completed order entry and invoicing; assisted with inventory count reporting
  • Unloaded incoming shipments of new merchandise from freight truck
  • Packaging, Boxing tubs and shipping them off
  • Designed a staging area for bulk items
  • Unpacked and examined incoming shipment met specifications
  • Maintained inventory of shipping materials and supplies

Customer Service Representative

Sykes Enterprise
04.2016 - 08.2016
  • Organized customer information and account data for business planning and customer service purposes
  • Managed route schedules to maximize time and fuel efficiency
  • Created excel spreadsheets to track customer data and perform an intense reconciliation process
  • Processed accounts receivable
  • Assisted in reconciling accounts payable
  • Followed up with customers regularly regarding services scheduled and payments due
  • Resolves customer complaints via phone, email, Mail, or social media
  • Use telephones to reach out to customers and Verify account information
  • Greet customers warmly and ascertain Problem or reason for calling
  • Assist with placement of orders, refunds, or Exchanges

Cashier/ Deli Clerk/Inspection

Ingles Market
08.2015 - 09.2015
  • Responsible for taking money in the form of cash, check, and credit card from customers in exchange for food or services
  • Scans items, provide change, balance drawer, and processes card transactions Greet customer
  • Preparing, slicing, are wrapping, weight, pricing, and merchandising the department product
  • Checking date to make sure merchandising the department product
  • Educated new hires in standardized department procedures and coached to continuously develop skills of all team members
  • Delegated tasks to team members based on individual strengths
  • Efficiently managed 3-5 tasks simultaneously such as production for online orders, in-store customers and case replenishment at any given time throughout the day
  • Facilitated customer calls to obtain and verify order details such as special requests and product quantities
  • Received numerous customer service recognition awards from management
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Medical Assistant

Village Career Center
Abbeville, SC
11.2024

High School Diploma -

Abbeville High School
01.2013

Skills

  • PACKAGING
  • SHIPPING
  • LOADER
  • PACKER
  • CUSTOMER SERVICE
  • RECEPTIONIST
  • RETAIL SALES
  • INSPECTION
  • PICKER
  • AUDIT
  • KEYBOARDING
  • MATERIAL HANDLER
  • MICROSOFT OFFICE
  • MS OFFICE
  • CUSTOMER SERVICE REPRESENTATIVE
  • CASHIER
  • CLERK
  • Packer
  • Picker
  • Shipping
  • Receiving
  • Audit
  • Cashier
  • Making boxes
  • Packaging
  • Loader

Timeline

Packaging

Sterlite
04.2017 - 08.2018

Customer Service Representative

Sykes Enterprise
04.2016 - 08.2016

Cashier/ Deli Clerk/Inspection

Ingles Market
08.2015 - 09.2015

Medical Assistant

Village Career Center

High School Diploma -

Abbeville High School

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Miesha Simpson