Miesha Weeden
Chicago,IL
Summary
Active listener, outstanding verbal and writing communication skills, great at taking instructions and extremely organized. Dynamic security professional with a strong work ethic and a security guard license, experienced at Allied Universal Security Services. Proven ability to respond effectively in emergencies and maintain safety while delivering exceptional customer service. First aid and CPR certified, committed to fostering a welcoming environment and enhancing overall guest satisfaction.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2017 - 03.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Housekeeper
Mckibbon Hospitality
02.2018 - 04.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cashier Team Lead
McDonald's
03.2014 - 05.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
Cashier
Blaze Pizza
03.2014 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
No Degree - 20 Hour Unarmed Certificate
Security Training Center
No Degree - 20 Hour Armed Certificate
AGB Security
High School Diploma -
Little Black Pearl
06-2014
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Work ethic
- First aid and CPR certified
- First aid certified
Timeline
Housekeeper
Mckibbon Hospitality
02.2018 - 04.2020
Security Officer
Allied Universal Security Services
06.2017 - 03.2023
Cashier Team Lead
McDonald's
03.2014 - 05.2016
Cashier
Blaze Pizza
03.2014 - 05.2016
No Degree - 20 Hour Unarmed Certificate
Security Training Center
No Degree - 20 Hour Armed Certificate
AGB Security
High School Diploma -
Little Black Pearl
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