Miesha Zetrenne
Providence,RI
Overview
3
3
years of professional experience
1
1
Certification
Work History
Library Student Assistant
Johnson & Wales University
04.2021 - Current
- Organized returned books and materials and assisted with shelving.
- Aided patrons with the use and access to technology, resources, and materials.
- Checked out and checked in items using the library computer system.
- Answered general questions in person, by phone and over Library Chat
Information Technology Intern
Healthier You Wellness Partners Of Greater Boston
05.2023 - 08.2023
- Provided basic end-user troubleshooting and desktop support.
- Followed work orders precisely to identify equipment needed, materials required, and sequences to correctly complete assignments.
- Collaborated with other departments to identify and solve software issues
Administrative Assistant
Healthier You Wellness Partners Of Greater Boston
05.2023 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with particular tasks daily.
- Restocked supplies and maintain adequate stock levels
Education
Bachelor of Science - Cyber Threat Intelligence & Defense
Johnson & Wales University
Providence, RI05.2024
Skills
- Team Leadership
- Customer Service
- Problem Solving
- Information Security
- Time Management
- Organizational Skills
Certification
- OSForensics Triage Certification ,OSForensics by PassMark Software - Issued Dec 2023 · Expires Dec 2025
- MasterCard - Cybersecurity Job Simulation, Forage- Issued Nov 2023
Timeline
Information Technology Intern
Healthier You Wellness Partners Of Greater Boston
05.2023 - 08.2023
Administrative Assistant
Healthier You Wellness Partners Of Greater Boston
05.2023 - 08.2023
Library Student Assistant
Johnson & Wales University
04.2021 - Current
Bachelor of Science - Cyber Threat Intelligence & Defense
Johnson & Wales University