Mieshia Wade-King

• Team Leadership & Development: Leading and coaching front-line coworkers to deliver excellent customer service and operational excellence. This includes creating monthly schedules and conducting quarterly training.
• Operational Oversight: Coordinating all airside activities, including gate management, aircraft parking, and fueling services. You are responsible for ensuring on-time flight departures and arrivals.
• Safety & Regulatory Compliance: Inspecting airfield facilities (runways, lighting, and grounds) to ensure compliance with federal safety and security regulations. This often involves issuing NOTAMs (Notice to Airmen) to reflect changing conditions.
• Incident & Emergency Coordination: Serving as an incident coordinator during crisis situations, including emergency response, security threats, and irregular operations.
• Stakeholder Liaison: Acting as a direct contact for airlines, government agencies (TSA, FAA), and airport authorities to resolve operational issues.

• Route Management & Delivery: Planning and traveling assigned routes on foot or by vehicle to deliver letters, documents, and parcels safely and on time.
• Customer Service: Addressing public inquiries about postal products.

• Tenant & visitor management: Served as primary point of contact for residents and visitors, managing inquiries, appointments, and access to facilities.

• Customer relations: Resolved tenant complaints, communicated policy and procedure updates, and supported leasing activities to improve resident satisfaction.

•Systems & reporting: Utilized property management software to update records, prepare reports, and support office workflow.