Mieshona Moses
Atlanta,GA
Summary
Proven caregiver and transportation partner with a track record of enhancing client wellbeing and satisfaction.
At Del Mar Healthcare, excelled in providing compassionate care and housekeeping, significantly improving living conditions.
As a Lyft and Uber partner, achieved a 5.0 customer satisfaction rating by offering prompt, flexible service. Skilled in emotional support and time management. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
8
8
years of professional experience
Work History
In-Home Caretaker
Del Mar Healthcare
10.2022 - Current
- Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
- Coordinated medical appointments for timely follow-ups, improving continuity of care between multiple healthcare providers.
- Supported cognitive function through engaging conversation and mental stimulation activities tailored to individual interests.
- Conducted safety assessments within clients'' homes, implementing modifications as needed to reduce fall risks and other hazards.
- Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
- Assisted clients with daily living tasks for improved independence and wellbeing.
Lyft Partner
Lyft
06.2017 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage. This was achieved by providing services through the Business Comfort Platform.
- Networked with other professionals and organizations to expand contacts and opportunities. Resulting in coordinating care to the Elderly as well as the disabled passengers, who may have difficulty in the regular ride-sharing sector.
Uber Partner
Uber
05.2016 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Driver.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, early mornings, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality, with a Customer Satisfaction Rating of 5.0.
- Received additional training and back ground checks to drive for the Uber Teen platform, as well as Go Go Grand Parent Platform.
Education
Associate of Science - Respiratory Therapy
Georgia Medical Institute-Dekalb
Atlanta, GA05.2005
Skills
- Compassionate Caregiving
- Bathing Assistance
- Housekeeping tasks
- Emotional Support
- Dressing assistance
- Grooming assistance
Timeline
In-Home Caretaker
Del Mar Healthcare
10.2022 - Current
Lyft Partner
Lyft
06.2017 - Current
Uber Partner
Uber
05.2016 - Current
Associate of Science - Respiratory Therapy
Georgia Medical Institute-Dekalb