Mieya Simmons
Lawton,OK
Summary
Adept at maintaining high standards of cleanliness and service, demonstrated during tenure at the Oklahoma Department of Veterans Affairs. Skilled in deep cleaning and customer service, I excel in fast-paced environments, ensuring areas are pristine and guest-ready. My proactive approach and ability to manage multiple tasks have significantly enhanced guest satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Housekeeper
Oklahoma Department of Veterans Affairs
Lawton, Oklahoma
10.2024 - 12.2024
- Followed safety procedures when handling hazardous materials.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Maintained and organized cleaning supplies stock.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Waxed and polished wood furnishings to restore faded appearance.
- Reported any maintenance issues or damage to supervisors immediately.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Scrubbed kitchen appliances, countertops and fixtures.
- Ensured that all health standards were met during cleaning operations.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from guests regarding housekeeping needs.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Observed proper use of chemicals when cleaning various surfaces.
Restaurant Hostess
Bricktown Brewery
Lawton, OK
11.2023 - 02.2024
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Adhered to all safety regulations set forth by the restaurant management team.
- Greeted guests and sat customers at tables or in waiting areas.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Greeted customers and escorted them to their tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
High School Diploma -
Eisenhower Highschool
Lawton, OK05-2024
Skills
- Deep cleaning
- Safe cleaning with chemicals
- Restroom detailing
- Ergonomics and safety training
- Cleaning techniques
- Dusting
- Sanitization techniques
- Customer service
- Multitasking and organization
- Detail-oriented
- Mopping and sweeping
- English language fluency
- Customer-oriented
- Physically strong
- Surface disinfection
- Bloodborne pathogens
- Infection control
- Complex Problem-solving
- Bathroom cleaning
- Resident support
- Safety protocols
- Vacuuming
Affiliations
- Home Cleaning
- Playing the clarinet
- Playing with animals
Timeline
Housekeeper
Oklahoma Department of Veterans Affairs
10.2024 - 12.2024
Restaurant Hostess
Bricktown Brewery
11.2023 - 02.2024
High School Diploma -
Eisenhower Highschool
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