Migciara Rodriguez
Apopka
Summary
Dynamic and adaptable professional with a strong background in customer service and organizational skills. Proven ability to manage competing demands while maintaining professionalism and integrity. Skilled in computer software, with a focus on optimizing processes and enhancing client experiences through effective communication and support. Committed job seeker with a history of meeting company needs with consistent and organized practices. Highly-motivated with desire to take on new challenges.
Overview
10
10
years of professional experience
Work History
Permit Technician
Florida Energy Water & Air
08.2024 - Current
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
- Assisted in developing educational materials for applicants, clarifying complex regulations and processes for easier understanding.
- Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
- Assisted the building department in preparing inspection reports, coordinating scheduling, and providing accurate documentation for each project.
Home Caretaker
Freedom Care
04.2023 - 06.2024
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Assisted clients with daily activities such as bathing, dressing, grooming, toileting, and mobility exercises.
- Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.
- Transported family members to medical appointments.
Restaurant Manager
Dunkin' Donuts
12.2020 - 04.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Crew Member
Dunkin' Donuts
01.2016 - 06.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Independent Contractor TSS Worker
ACS Consultants
08.2018 - 05.2019
- Participated in professional development workshops and seminars related to education and teaching methods.
- Conducted classroom observations to assess student performance.
- Provided individualized assistance to students with special needs in the classroom.
- Tutored individual students who were having difficulty keeping up with their coursework.
Education
Thomas A. Edison High School
Philadelphia, PA06-2014
Skills
- Multitasking efficiency
- Professionalism and integrity
- Computer software proficiency
- Adaptable
- Customer service
- Organizational skills
Timeline
Permit Technician
Florida Energy Water & Air
08.2024 - Current
Home Caretaker
Freedom Care
04.2023 - 06.2024
Restaurant Manager
Dunkin' Donuts
12.2020 - 04.2023
Independent Contractor TSS Worker
ACS Consultants
08.2018 - 05.2019
Crew Member
Dunkin' Donuts
01.2016 - 06.2019
Thomas A. Edison High School
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