Passionate cook stepping into sous chef leadership role with proven 9 years of experience in leading kitchen operations and training staff. Expertise in culinary techniques and safety standards, fostering a culture of quality and efficiency within the kitchen.
Overview
1
1
Language
12
12
years of professional experience
Work History
Sous Chef
Seacrest Southwest
Naples , Florida
09.2022 - Current
Worked with an executive chef to create seasonal menu items and specials.
Led kitchen staff through daily food production, sanitation, safety practices, and personnel tasks.
Trained and coached junior kitchen staff on culinary techniques and safety standards.
Streamlined kitchen efficiency and reduced waste through effective planning and workflow control.
Monitored inventory, maintaining optimal ingredient and supply levels for seamless kitchen operations.
Supported kitchen operations, ensuring consistent food preparation and high-quality presentation.
Maintained compliance with health regulations and kept workstations clean.
Customer Service Representative/Restaurant Hostess
Cracker Barrel Restaurant
Naples , florida
06.2014 - 11.2023
Resolved customer complaints with empathy and effective communication to ensure satisfaction and loyalty.
Guided customers in selecting menu items while accommodating dietary needs for enhanced dining experiences.
Coordinated seating options and special accommodations based on customer preferences and dining room volume to optimize guest experiences.
Suggested products and services during service account management and order calls.
Cook/Assistant Dining Room Manager
Discovery villages of Naples
Naples , Florida
01.2020 - 09.2022
Oversaw daily operations of the dining room including seating arrangements, menu changes, and special requests from customers.
Trained and supervised staff in customer service and dining protocols.
Coordinated dining room layout for special events and peak service times.
Scheduled front of house staff to open, close and work dining room floor daily.
Reported staff performance, inventory, overall dining room needs and special events information to Food and Beverage Director.
Monitored food quality during preparation and presentation stages.
Maintained cleanliness and safety standards in a kitchen environment.
Trained new kitchen staff on cooking techniques and safety protocols.
Cook
The Arlington of Naples
Naples , Florida
03.2018 - 01.2022
Prepared meals according to standardized recipes for residents and staff.
Collaborated with team members to create seasonal menus reflecting resident preferences.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Followed established procedures and requirements for safe food handling, storage and service.
Monitored inventory levels and communicated supply needs to management regularly.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Education
High School Diploma -
Naples High Schol
Naples
05-2011
Skills
Menu development
Seasonal menu creation
Food quality control
Inventory management
Ingredient management
Culinary team leadership
Team leadership
Client engagement
Languages
Spanish
Professional
Timeline
Sous Chef
Seacrest Southwest
09.2022 - Current
Cook/Assistant Dining Room Manager
Discovery villages of Naples
01.2020 - 09.2022
Cook
The Arlington of Naples
03.2018 - 01.2022
Customer Service Representative/Restaurant Hostess