Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Languages
Timeline
Generic

Migdalia Rey

Jacksonville,FL

Summary

Adaptable professional with a strong capacity for rapid learning and adjustment to new environments, committed to enhancing organizational productivity and reputation. Proven ability to acquire and apply new knowledge effectively, driving success through continuous improvement. Passionate about embracing change and contributing positively to team dynamics. Seeking opportunities that foster skill development while delivering impactful results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Driver

Uber
Jacksonville, USA
11.2019 - Current
  • Driving people to their jobs or places that they need to go safely.
  • Very respectful and responsible driving them on time and safely.
  • Manage app map properly and safely.
  • Clean driving record and driver's license.
  • Knowledge of routes, shortcuts, and evading traffic for better and safer service.
  • Full customer service.
  • English and Spanish language knowledge.
  • Utilized GPS and maps for efficient route planning.
  • Managed time efficiently when making multiple stops along designated routes.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Adhered to company policies and procedures related to safety and security standards.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Transported riders to designated stops according to pre-determined schedules.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.

Merchandise Team Lead

Sam's Club
Jacksonville, USA
11.2022 - 03.2024
  • Achieve and maintain merchandising excellence.
  • Discuss the new product and changes to the presentation.
  • Perform duties such as maintaining store standards, including the rotation of products, displaying daily and seasonal merchandise properly, pricing, and restocking as necessary.
  • Guide and coordinate the work of the team to complete tasks.
  • Identify and explore opportunities that drive sales.
  • Maintain business standards in relation to merchandising, service, and promotional activities, in line with procedures.
  • Supervising teams.
  • Key holder, security alarms, and safety protocols.
  • Directs forklift drivers safely move and fulfill merchandise.
  • Schedules control.
  • Weekly inventory.
  • Monitored inventory levels to ensure adequate stock was available in stores.
  • Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.
  • Inspected store shelves regularly to ensure they are neat and well stocked according to planograms.
  • Ensured compliance with all safety regulations when handling merchandise.
  • Supervised team members during peak hours to ensure efficient customer service delivery.
  • Created product displays, store layouts and promotional plans for new and existing products.
  • Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
  • Participated in weekly meetings with senior management team members regarding current initiatives or projects in progress.
  • Conducted daily team meetings to review progress against goals and identify any issues or opportunities.
  • Tracked product and supply inventories and reported findings to supervisors.
  • Resolved customer complaints quickly and efficiently while ensuring a positive shopping experience.
  • Worked effectively in team environments to make the workplace more productive.

Amazon Fulfillment Associate

Amazon DSP
Jacksonville, USA
01.2022 - 03.2022
  • Packages handling
  • Wrapping
  • Stamping
  • Scanning
  • Labeling
  • Shipping
  • Filled orders according to defined standards using standard picking system.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Packed items according to customer's specifications and requirements.
  • Stamped price tags on merchandise, referring to official price lists.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Read orders to verify attributes and quantities of merchandise.
  • Adapted to changing priorities and tasks based on warehouse needs and order volumes.
  • Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Followed safety protocols to minimize risk of accidents in the warehouse environment.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
  • Packed products securely, adhering to packaging standards and minimizing damage during transit.
  • Packaged items with appropriate materials to prevent damage during shipping.

Custodian, Janitors and Cleaners, Except Maids and Housekeeping Cleaners

Diversified Maintenance
Jacksonville, USA
10.2020 - 04.2021
  • Carried out the work of cleaning offices and shopping centers which included; sweeping, mopping, dusting, cleaning windows, removing garbage, cleaning floors with specialized (scrubbing machinery) among others

Housekeeping Supervisor

CMC Building Inc
Hackensack, USA
11.2018 - 07.2019
  • My performance was to supervise that all workers fulfilled their assigned tasks each day, help the work to be completed correctly and quickly, schedule assignments, daily tasks, and make daily reports, make purchases to supply cleaning materials, take daily inventory, resolve customer complaints, and ensure that the customer was satisfied
  • Receive and send sheets and products for each apartment

Cashier/Front End/stocker/dairy, meat, produce assistance

Plaza Loiza
San Juan, USA
01.2016 - 10.2018
  • Balancing the cash register and generating reports for credit and debit sales
  • Operating scanners, scales, cash registers, and other electronics
  • Processing refunds and exchanges, resolving complaints
  • Maintaining a clean workspace
  • Stocking merchandise
  • Counted out cash drawers
  • Resolved guest complaints
  • Operated cash register[s]
  • Inspect dated merchandise for discard
  • Create, change retail prices and seasonal specials
  • (Inventory) stock and organize merchandise for control report
  • Meat produce packing and wrapping
  • Dairy produce stocks and restock merchandise use bins for specials seasonal products
  • Dairy check dates to discard maintain a great look and freshness products in bins for customers
  • As front end help clients with issues
  • Problem resolve without any future un convenient
  • Assist store manager
  • Count and make sure everyone has same cash at registers
  • Key holder for voids and exchange
  • (Receiving) check pallets count merchandise make sure numbers and date are correct, verify truck merchandise and make sure invoice are dated, named, sign and paid to upload or download merchandise
  • Dairy cold cuts wrapping, packing and pricing using scales and scanning labels

Cashier/Bartender/banquet server/barista

Hotel Caribs Hilton
San Juan, USA
12.2015 - 10.2017
  • Processed cash, debit card and credit card transactions for guests
  • Prepared and submitted daily bank deposits
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Promote and receive payments for liquors, wines and bottles as well as serve during banquet events

Host/Server

Denny's Restaurant
Cupey, USA
08.2015 - 04.2016
  • Preparing restaurant tables with special attention to sanitation and order
  • Attending to customers upon entrance to the restaurant
  • Presenting menus, serving and helping customers select food/beverages
  • Issue bills and accept payment
  • Answer questions or make recommendations for complementary products

Assistant Manager

Martins BBQ
Guaynabo, USA
11.2010 - 09.2014
  • Serve and takes payments
  • Supervise and Train Employees
  • Perform inventory and create schedules for all employees
  • Assisting the manager in organizing, planning and implementing strategy

Education

High school or equivalent - General Studies

Juan Ponce De Leon
San Juan, PR
01.2010

Skills

  • Knowledge Management
  • Cash flow analysis
  • Hospitality
  • Analysis skills
  • Quantitative Financial Assessment
  • Sanitation
  • Microsoft Word
  • Driving Experience
  • Human resources
  • Proficient in Financial Documentation
  • Promotional strategies
  • Merchandise planning
  • Stock control
  • Multitasking capacity
  • Problem-solving abilities
  • Sales forecasting
  • Multitasking
  • Attention to detail
  • Accurate recordkeeping
  • Serving
  • Organizational skills
  • Customer Engagement in Beverage Services
  • Driving
  • Communication skills
  • Catering Service Proficiency
  • Leadership
  • Team Leader
  • Customer service
  • Sales
  • Manual transmission
  • Bilingual
  • Cash register
  • Management
  • Merchandising
  • POS
  • Restaurant experience
  • Sales Experience
  • Supervising experience
  • PowerPoint Proficiency
  • Fulfillment Center Experience
  • Efficient Cash Processing
  • Time management
  • Pricing
  • Excel
  • Skilled in Beverage Preparation

Certification

Driver's License, 10/01/19, 10/31/27

Languages

  • Spanish, Fluent
  • English, Fluent

Personal Information

Willing To Relocate: Anywhere

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Merchandise Team Lead

Sam's Club
11.2022 - 03.2024

Amazon Fulfillment Associate

Amazon DSP
01.2022 - 03.2022

Custodian, Janitors and Cleaners, Except Maids and Housekeeping Cleaners

Diversified Maintenance
10.2020 - 04.2021

Driver

Uber
11.2019 - Current

Housekeeping Supervisor

CMC Building Inc
11.2018 - 07.2019

Cashier/Front End/stocker/dairy, meat, produce assistance

Plaza Loiza
01.2016 - 10.2018

Cashier/Bartender/banquet server/barista

Hotel Caribs Hilton
12.2015 - 10.2017

Host/Server

Denny's Restaurant
08.2015 - 04.2016

Assistant Manager

Martins BBQ
11.2010 - 09.2014

High school or equivalent - General Studies

Juan Ponce De Leon

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Migdalia Rey