Migdalia Robledo

Work History

Food Service Supervisor

Oakland Nursing Home

01.2022 - Current

Maintained health and food safety standards at all stages, from storage through delivery.
Kept guest and work areas clean, organized and sanitized per established standards.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Ordered new supplies and food to maintain service levels.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Established and managed team schedules and shift assignments.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Reviewed and approved employee schedules and timesheets.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Monitored food inventory and supplies to prevent waste.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Monitored food preparation, production, and plating for quality control.
Maximized team productivity by expertly delegating tasks to kitchen staff.

Administrative Assistant

PATERSON PUBLIC SCHOOLS

10.1993 - 06.2018

Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated and scheduled meetings and conference calls to optimize scheduling of School Principal.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed department budgets and generated financial reports for management review.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Established administrative work procedures to track staff's daily tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Transcribed and organized information to assist in preparing speeches and presentations.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
Supervise other clerical staff and provide training and orientation to new staff.

Medical Receptionist

Obstetrics And Gynaecology

08.1990 - 08.1991

Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Obtained payments from patients and scanned identification and insurance cards.
Invoiced patients accurately in line with charging guidelines.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Transcribed phone messages and relayed to appropriate personnel.
Supported office staff and operational requirements with administrative tasks.
Completed patient referrals to other medical specialists.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Received and routed laboratory results to correct clinical staff members.
Placed new supply orders, managed inventory and restocked clerical spaces.

Summary

Overview

Work History

Food Service Supervisor

Administrative Assistant

Medical Receptionist

Education

Computer Skills/Accounting

High School Diploma -

Skills

Timeline

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