Migdalia Robledo
Paterson,New Jersey
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
Food Service Supervisor
Oakland Nursing Home
Oakland, NJ
01.2022 - Current
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Ordered new supplies and food to maintain service levels.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Reviewed and approved employee schedules and timesheets.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food preparation, production, and plating for quality control.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Administrative Assistant
PATERSON PUBLIC SCHOOLS
Paterson, NJ
10.1993 - 06.2018
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of School Principal.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
- Supervise other clerical staff and provide training and orientation to new staff.
Medical Receptionist
Obstetrics And Gynaecology
Paterson, NJ
08.1990 - 08.1991
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Obtained payments from patients and scanned identification and insurance cards.
- Invoiced patients accurately in line with charging guidelines.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Computer Skills/Accounting
06.1992
High School Diploma -
05.1975
Skills
- Microsoft Suite
- Edumet Kronos
- Infinite Campus
- Typying 40-45 wpm
- Konica copier
- Bilingual - Spanish (read and write fluently)
- Kitchen Staff Coordination
- Staff Leadership
- Schedule Coordination
- Inventory Management
- Quality Assurance Understanding
- Team Leadership
- Event Coordination
- Performance Evaluation
- Computer Literacy
- Adaptability
- Food Safety Compliance
- Decision Making
- Conflict Resolution
- Vendor Relations
- Time Management
- Cash Handling
- Employee Scheduling
- Health Regulations
- Sanitation Standards
- Problem Solving
- Payroll Preparation
- Supply Ordering
- Personnel Data Reporting
- Orientation and Onboarding
- Disciplinary Write-Ups
- Work Area Inspection
Timeline
Food Service Supervisor - Oakland Nursing Home
01.2022 - Current
Administrative Assistant - PATERSON PUBLIC SCHOOLS
10.1993 - 06.2018
Medical Receptionist - Obstetrics And Gynaecology
08.1990 - 08.1991
THE ADULT LEARNING CENTER - , Computer Skills/Accounting
ESCUELA SUPERIOR RAFAEL ROCCA - High School Diploma,