Migel Castillo
Tulsa,OK
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Clerk
QuikTrip
Tulsa, OK
08.2022 - Current
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
- Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
- Processed customer payments accurately and efficiently.
- Kept work area clean and organized at all times.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
Table Busser
Abuelo's Restaurant
Tulsa, OK
05.2022 - 07.2023
- Sanitized trays used for carrying dishes from the kitchen to the dining area.
- Assisted in setting up special events by laying out place settings.
- Swept floors around tables after guests had left to ensure cleanliness.
- Maintained sanitation standards in all areas of the restaurant.
- Organized dishwashing areas so that they were efficient for use.
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
Front of House Employee
Slim Chickens
Tulsa, OK
10.2020 - 07.2022
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Adhered to all health code regulations when handling food items or beverages.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Checked food quality regularly before serving it to customers.
- Cross-trained in other areas.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
Education
High School Diploma -
Will Rogers College High School
Tulsa, OK05-2024
Skills
- Guest Relations
- Customer Service
- POS System Operation
- Preventive Maintenance
- Loss prevention strategies
- Cash Handling Accuracy
- Store maintenance
- Inventory Control
Certification
- Osha Certification
- Food Handlers Permit
- Able Commission License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Clerk
QuikTrip
08.2022 - Current
Table Busser
Abuelo's Restaurant
05.2022 - 07.2023
Front of House Employee
Slim Chickens
10.2020 - 07.2022
High School Diploma -
Will Rogers College High School