Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Migena Seferaj

Rocky River ,OHIO

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Coordinator

TJX Companies
Rocky River
12.2024 - Current
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Maintained calendars of upcoming events, meetings and deadlines.

Giga Team Coordinator

Vodafone
Tirana Albania
06.2020 - 12.2023
  • Maintained an up-to-date list of contacts for all current and past projects within the team's portfolio.
  • Coordinated travel arrangements for out-of-town business trips for the entire team or individual members when needed.
  • Facilitated training sessions for new employees joining the team or existing employees needing refresher courses.
  • Conducted regular performance reviews with individual team members to assess progress towards goals.
  • Managed budgeting activities related to assigned projects, such as tracking expenses incurred by the group throughout its duration.
  • Analyzed project data to identify areas of improvement in team processes.
  • Reviewed management and statutory accounts to report requirements within pre-set timeframes.
  • Met with team prior to each shift to deliver updates on scheduling and production and answer questions from employees.
  • Communicated assigned responsibilities to each group member to delegate tasks.

Innovation Field Expert

Vodafone Albania
Tirana Albania
08.2016 - 05.2021
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

BBA - Business Administration And Management

University Aleksander Xhuvani
Albania Tirana.
07-2017

High School Diploma -

Hight School Berat
Albania Berat
07-2013

Skills

  • Project management
  • Employee training
  • Customer service
  • Problem solving
  • Team collaboration
  • Work Planning and Prioritization
  • Multitasking and organization
  • Logistics coordination
  • CRM software
  • Project coordination
  • Project assistance
  • Staff management
  • Business administration
  • MS office

Certification

  • Association for Project Management (APM)

Timeline

Coordinator

TJX Companies
12.2024 - Current

Giga Team Coordinator

Vodafone
06.2020 - 12.2023

Innovation Field Expert

Vodafone Albania
08.2016 - 05.2021

BBA - Business Administration And Management

University Aleksander Xhuvani

High School Diploma -

Hight School Berat

Similar Profiles

CREATE PROFILE
Migena Seferaj