Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel A Matos III

San Antonio,TX

Summary

Dedicated 20 + years in community engagement in several various aspects relating to adult and juvenile services. To promote rehabilitation and support, implementing programs focused on skill building and behavior modification. Proficient in conflict resolution, mentoring, and fostering a positive environment for personal growth.

Overview

23
23
years of professional experience

Work History

Senior Police Service Agent

City Of San Antonio
02.2008 - Current
  • Enters reports to update uniform crime reporting system and State and
    Federal records system.
  • Updates National Criminal Investigation Center and Texas Criminal
    Investigation Center (NCIC/TCIC) files for recovered or stolen property.
  • Performs building and grounds security including testing of all
    station alarm systems.
  • Provides customer service (i.e. provide basic information and
    necessary police forms to citizens).
  • Assists in the research of information on Police reports when
    requested by field officers.
  • Takes photographs of victims of domestic violence; sorts and downloads
    photographs on computer.
  • Sorts and distributes mail and incoming Police reports, faxes and
    subpoenas.
  • Performs related duties and fulfills responsibilities as required.


CCF Security Monitor

Bexar County Community Supervision & Corrections
01.2006 - 01.2008
  • Monitors and conducts visual observation of Jail Programs classroom environments inside the Adult Detention Center facilities
  • Alerts appropriate authority when intervention by uniformed Deputies is necessary
  • Enforces ADC computer use policy and maintains control of the ADC Jail program areas
  • Maintains activity logs regarding incidents occurring within Jail Programs areas
  • Prints and distributes class/program rosters and related documents
  • Communicate with living unit officers to ensure that inmates are being routed to and from program areas according to schedules
  • Recognizes, detects and immediately reports potential contraband and safety concerns to Deputies
  • Performs maximum observation of inmates at assigned location
  • Assist Deputies with inmate escorts to and from program areas when required
  • Assists in researching defendant and suspect criminal history and driver’s license information utilizing the Texas Criminal Information Center (TCIC) and National Criminal Information Center (NCIC) computer systems

Juvenile Justice YDS II (Shift Supervisor)

Commonwealth Massachusetts
03.2001 - 08.2005
  • Observe the conduct and behavior of youth confined to the facility and take appropriate action to prevent disturbances and/or escapes, to ensure compliance with established policies, regulations and procedures and to ensure the safety of staff and youth; provide one-to-one youth watch, including suicide, elevated and medical watch to ensure the safety of the youth.
  • Maintain custodial care and control of youth to uphold order and security within the facility; ensure the security of staff and youth by making periodic rounds, head counts and security checks and searches of youth and visitors to make certain all youth are accounted for and to ensure that weapons and contraband are not on the premise.
  • Supervise and monitor the deployment of up to six (6) JJYDS I staff by checking duty stations and ensuring the completion of assigned tasks to ensure the safety and security of staff, youth and visitors.
  • Assist the Juvenile Justice Youth Development Specialist III in their absence and assume responsibilities for the operation of the assigned shift.
  • Conduct intake of youth and complete appropriate documentation; document behavioral issues to establish patterns and monitor changes; complete incident reports and transportation, medical, visitor and daily operations logs to inform appropriate personnel during meetings and shift changes.
  • Maintain resident, program, department and related documentation, ensuring that shift documentation is completed as well as creating and improving current systems and procedures to help shape an efficient working atmosphere.
  • Provide crisis and behavior management to youth as a means to prevent and or intercede with crisis situations; facilitate and/or co-facilitate group meetings to assist the youth in developing coping skills to deal with their problems and issues and to develop pro-social and life skills; establish a rapport with the youth and advocate for the youth to ensure that their needs are being met; provide guidance and support through daily interaction and role modeling in order to facilitate re-entry into the community.
  • Deliver leadership through role modeling and reinforcement of positive practices as well as participation in staff meetings and training sessions as needed.
  • Facilitate orientation of new staff as well as train and coach staff with techniques, group interactions and appropriate responses in emergency situations including physically subduing and/or restraining practices in order to ensure a safe and secure environment.

Education

Associate of Science - Criminal Justice

Quinsigamond Community College
Worcester, MA
06.1999

Skills

Great communicative skills, responsible, patient, adaptable to situations, empathetic to needs and interest of well-being of young individuals

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior Police Service Agent

City Of San Antonio
02.2008 - Current

CCF Security Monitor

Bexar County Community Supervision & Corrections
01.2006 - 01.2008

Juvenile Justice YDS II (Shift Supervisor)

Commonwealth Massachusetts
03.2001 - 08.2005

Associate of Science - Criminal Justice

Quinsigamond Community College
Miguel A Matos III